The Key Buzzword at MCP These Days Is ‘Growth’

Last week, Mission Critical Partners (MCP) announced the acquisition of MTG Management Consultants (MTG), a Seattle-based firm that provides strategy and management services to local, county and state government entities. The acquisition further strengthens MCP’s credentials as the leading provider of consulting services—as well as data-integration, network and cybersecurity solutions—for public safety and justice sector clients.

More on that in a bit—but first, a history lesson that will provide some context for this development.

How Public Safety Leaders Can Develop Effective Teams

Nearly everyone is familiar with the story of Rudy Ruettiger, best known simply as “Rudy,” who walked onto the University of Notre Dame football team in the mid-1970s, despite being just 5-feet-6-inches tall and weighing a scant 165 pounds. Rudy had dreamt of playing for Notre Dame since childhood. After working extremely hard, Rudy was promoted to Notre Dame’s scout team, which helps the varsity prepare for its game each week.

Coach Dan Devine allowed Rudy to dress for the team’s final home game against Georgia Tech. Unexpectedly, Devine inserted Rudy for three plays. On the final play of the game Rudy found himself at—of all things, given his diminutive size—defensive end. Unbelievably, Rudy then sacked the quarterback. His tale is one of legend, and it was turned into a very popular feature film. As inspirational stories go, Rudy’s is difficult to beat.

Looking Beyond the Brick and Mortar

Profound challenges often spur great progress. The COVID-19 pandemic is no exception. Not only is the public safety community staring an enormous challenge in the face, but also is looking at a tremendous opportunity to move the community forward.

Traditionally, public safety has been slow to adopt new technologies and embrace new strategies. However, the pandemic has forced agencies to do things they likely would not have contemplated before. The collection of new concepts not only will enable public safety to handle the pandemics and mega-disasters of the future, but also will enhance day-to-day operations personnel performance. Public safety is up to the challenge, as long as officials can get comfortable with being uncomfortable for a while.

What’s Next? Conducting an Incident Response Review

As states begin to reopen and communities slowly return to normalcy, organizations, including mission-critical agencies, must evaluate their responses to the COVID-19 public-health crisis and leverage their experiences to prepare for future crises. Conducting an incident-response review, also called a hot wash, enables agencies to identify areas in which they performed well, as well as where their responses could use improvement. When conducted as part of an agency’s after-action reporting activities, this review can help build a better incident-response plan moving forward.

Whitepaper Cautions Against Using TIGER Data for GIS Data Development

Geographic information system (GIS) data is a foundational component in the migration to, and continuing operation of, Next Generation 911 (NG911) systems.

But developing local GIS data so that it aligns with NG911 standards is a laborious and time-consuming process that can take months or years to complete.

The Case for Private Long-Term Evolution Networks for Power Utilities

Next month, the Federal Communications Commission (FCC) is expected to vote on reconfiguring the 900 MHz band for the deployment of broadband services and technologies. This is an important issue that Mission Critical Partners (MCP) has been tracking for some time, and we are encouraged to see a conclusion on the horizon. 

Pandemic Underscores Importance of Public Safety Continuity-Of-Operations and Disaster-Recovery Plans

COVID-19, aka the coronavirus, pandemic is grabbing a lot of attention right now, partly because we don’t see global pandemics in the United States very often, certainly not one of this gravity. But we do see other significant events on a fairly regular basis— e.g., wildfires, floods, hurricanes, tornadoes, earthquakes, hazardous materials spills, network outages—that can disrupt or halt public safety operations.

Strategic Planning for Public Safety

The expectations placed on public safety agencies increase every day—from doing more with smaller budgets and fewer staff to improving communications between dispatchers and emergency responders in the field, to decreasing response times and improving response outcomes. In today’s constantly evolving emergency communications landscape, the public sector can take a cue from private organizations and prioritize initiatives, goals and ideas through strategic-plan development.

2020 Public Safety Industry Outlook

We’re six weeks into a new year and a new decade, and public safety leaders are focused on pursuing more funding, implementing unconventional approaches related to staffing, recruiting and retention, and implementing innovative strategies to modernize their public safety communications technologies and networks—all while keeping them secure from cyberattacks, which are increasing in frequency and complexity.

Recently, we hosted our first webinar of 2020, during which more than 100 public safety professionals shared their top budget priorities and marketing challenges. Upgrading public safety technology, such as legacy computer-aided dispatch (CAD) and records-management systems (RMS) was a prominent theme, with more than half of participants citing this as a key priority in their organization for the coming year. Transitioning to Next Generation 911 (NG911) and staffing, retention and organizational planning also were reemerging topics from previous years.

MCP Once Again Adds Critical Subject-Matter Expertise—and We’re Not Done

The public safety sector has been evolving rapidly over the past decade, and continues to do so. In fact, the evolution appears to be accelerating. Among the drivers are the implementation of the nationwide public safety broadband network by the First Responder Network Authority (FirstNet) and the emergence of Next Generation 911 and text-to-911 service.

2019: The Year in Review

This year has brought a lot of change, and excitement, to the public safety industry. From the announcement of 911 grant funding for states and tribal nations to advance their efforts to implement next generation 911 (NG911) to an increased, industry-wide focus on cybersecurity and preventing cyberattack, the groundwork has been laid for continued improvement for emergency response in 2020 and beyond.

The Aging PSAP: Is it Time for a New Facility?

Public safety answering points (PSAPs) and emergency operations centers (EOCs) must provide security and peace of mind for communities and first responders. Unfortunately, many agencies are faced with aging facilities and technologies that no longer meet their needs or the needs of those they serve.