MCP Insights

Planning for the Unthinkable Is Good Thinking

Posted on March 16, 2021 by David F. Jones

More and more public-safety agencies are beginning to understand the importance of continuity-of-operations (COOP) planning, which includes disaster recovery—this element focuses specifically on the agency’s information technology (IT) assets—and crisis communications, both to internal and external stakeholders.

When developing COOP plans, agencies tend to think solely about events that are likely to occur that could have a profound effect on their operations. These typically include weather events such as hurricanes, floods and tornados. Also on the list are natural disasters, such as wildfires and earthquakes, and human-induced catastrophes like hazardous-material spills and, increasingly, cyberattacks.

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COVID-19 Has Brought Out Public Safety's Resolve, Ingenuity

Posted on June 4, 2020 by Darrin Reilly

Sometimes you don’t have a choice—an event occurs that is so cataclysmic that you are forced to do things you had no idea you were capable of doing, and certainly no desire to do them. Here’s a for instance. On December 6, 1941, the United States continued on its slow but steady recovery from the Great Depression, content in the cocoon of its isolationism. Things were getting better, fueled in part by the New Deal. And then Japan bombed Pearl Harbor the next day. In an instant, the U.S., its citizens, and their way of life were turned upside down—and a lot of things changed very quickly as a result.

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What’s Next? Conducting an Incident Response Review

Posted on May 29, 2020 by Chris Kelly

As states begin to reopen and communities slowly return to normalcy, organizations, including mission-critical agencies, must evaluate their responses to the COVID-19 public-health crisis and leverage their experiences to prepare for future crises. Conducting an incident-response review, also called a hot wash, enables agencies to identify areas in which they performed well, as well as where their responses could use improvement. When conducted as part of an agency’s after-action reporting activities, this review can help build a better incident-response plan moving forward.

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