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State of the Industry Report - 2025

The third edition report adds two new key chapters, providing assessment results, insights and trends in nine critical areas of the public-sector industry.

Chapters include:

  • Land Mobile Radio
  • Geographic Information Systems
  • Next Generation 911 Readiness
  • Operations
  • Security
  • Staffing
  • Data Integration
  • Artificial Intelligence
  • Organizational Change Management

State of the Industry Report - 2023

This second edition report continues to use our proprietary MAPS® assessment model to provide analysis and insights in seven critical aspects of public-safety operations.

Chapters include:

  • Land Mobile Radio
  • Geographic Information Systems
  • Next Generation 911 Readiness
  • Operations
  • Security
  • Staffing
  • Data Integration
  • Artificial Intelligence

State of the Industry Report - 2022

This first-of-its kind report summarizes and analyzes assessment results of hundreds of state and local public safety organizations in seven critical aspects of public-safety operations.

Chapters include:

  • Land Mobile Radio
  • Geographic Information Systems
  • Next Generation 911 (NG911) Readiness
  • Emergency Communications Center (ECC) Operations
  • Staffing
  • Security
  • Data Integration