MCP Insights

Exploring the Basics of Crisis Communications for Public Safety

Posted on March 24, 2021 by Sherri Griffith Powell

A constant in the public safety community is that agencies, no matter where they are located, inevitably will encounter a crisis that will affect, or even disrupt, their operations. Hurricanes, wildfires, tornadoes, hazardous materials spills, cyberattacks, network outages and system failures—even a pandemic every century or so—can wreak havoc on an agency’s mission-critical operations. Consequently, it is imperative that every public safety agency has a crisis preparedness plan. This is particularly true of emergency communications centers that field 911 calls from the public and then dispatch the appropriate emergency response.

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Cybersecurity Threat Advisory: Critical Microsoft Exchange Server Vulnerabilities

Posted on March 12, 2021 by Mike Beagles

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

This week there is a new critical alert that requires the mission-critical community’s immediate attention.

Advisory overview

Microsoft released several security updates due to targeted attacks against vulnerabilities found in Microsoft Exchange Server (versions 2013, 2016, and 2019). Though the attacks appear to be limited, Microsoft is urging the immediate updating of all affected systems to mitigate the vulnerabilities and further abuse within networking environments where Exchange servers are being used. Microsoft attributes the activity to a cyberattack group known as “Hafnium.”

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The Key Buzzword at MCP These Days Is ‘Growth’

Posted on February 22, 2021 by Darrin Reilly

Last week, Mission Critical Partners (MCP) announced the acquisition of MTG Management Consultants (MTG), a Seattle-based firm that provides strategy and management services to local, county and state government entities. The acquisition further strengthens MCP’s credentials as the leading provider of consulting services—as well as data-integration, network and cybersecurity solutions—for public safety and justice sector clients.

More on that in a bit—but first, a history lesson that will provide some context for this development.

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Vaccinating 911 Telecommunicators Is a National Imperative

Posted on January 29, 2021 by John Chiaramonte

The COVID-19 pandemic has impacted every aspect of life for most Americans and our nation’s emergency responders particularly have been affected by the disease. Like first responders working in the field, 911 professionals (i.e., telecommunicators, aka call-takers and dispatchers) working in public safety communications also have suffered. Many 911 authorities that are already experiencing dramatic staffing shortages are struggling to keep the coronavirus out of their emergency communications centers (ECCs) through the use of masks, social distancing, enhanced cleaning measures, temperature checks, and quarantining measures. 

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The Seven Best Cybersecurity Resolutions for the New Year

Posted on January 22, 2021 by Mike Beagles

Cybersecurity continues to be a persistent problem for government agencies, including those operating in the public safety and justice sectors. These entities must be constantly vigilant in their efforts to prevent breaches, a task made incredibly difficult given the ingenuity of cyberattackers, the fact that the number of attacks continues to increase at a dizzying pace, and the reality that attack vectors evolve seemingly by the hour. Nevertheless, while fighting the battle isn’t easy, it is essential.

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