MCP Insights

Launching the 911 DataPath Project

Posted on July 2, 2020 by Jackie Mines

A lot of data is being collected about 911 service in the United States by a plethora of government entities at all levels. The data collected by everyone—from local and regional authorities to the Federal Communications Commission (FCC)—is used for a variety of reasons:

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Public Safety Cybersecurity Threat Advisory: Cisco WebEx Vulnerability

Posted on June 30, 2020 by Mike Beagles

As part of our ongoing effort to keep our clients informed about the latest cybersecurity threats, we issue advisories whenever new threats are detected. If you would like to receive such advisories in the future, update your preferences here

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Looking Beyond the Brick and Mortar - Part 2

Posted on June 26, 2020 by Chad Brothers

A previous post examined some of the key technology factors that should be considered as the public safety community mulls how to evolve its communications capabilities going forward. This post explores operations, governance and funding considerations.

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Looking Beyond the Brick and Mortar

Posted on June 22, 2020 by Chad Brothers

Profound challenges often spur great progress. The COVID-19 pandemic is no exception. Not only is the public safety community staring an enormous challenge in the face, but also is looking at a tremendous opportunity to move the community forward.

Traditionally, public safety has been slow to adopt new technologies and embrace new strategies. However, the pandemic has forced agencies to do things they likely would not have contemplated before. The collection of new concepts not only will enable public safety to handle the pandemics and mega-disasters of the future, but also will enhance day-to-day operations personnel performance. Public safety is up to the challenge, as long as officials can get comfortable with being uncomfortable for a while.

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What the Public Safety Community Can Learn From the COVID-19 Pandemic

Posted on June 17, 2020 by Darrin Reilly

In a recent post, I touched upon some of the novel ways that the public safety community has responded to the COVID-19 pandemic. In this post I’ll explore some of the most important lessons that have been learned.

First and foremost, all public safety agencies need continuity-of-operations (COOP) and disaster-recovery (DR) plans. We have roughly 150 subject-matter experts, and as they travel the country supporting clients, they often discover the complete lack of such plans and/or they come to realize that they haven’t been updated for quite some time. This always amazes me. Every agency should have such plans. As Benjamin Franklin said, “by failing to prepare, you are preparing to fail.” While the pandemic has brought this need into sharp focus, there are many events—tornados, floods, earthquakes, wildfires, hurricanes, hazmat incidents—that could render an emergency communications center inoperable, inaccessible or uninhabitable.

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