This article, which recently appeared in StateScoop, discusses the value for public safety agencies in having a formal, written crisis communications plan to avoid being caught off-guard when a crisis strikes. While many agencies have a traditional continuity of operations plan in place, many do not have a crisis communications plan, which public safety leaders describe as being more flexible and robust than regular crisis communications plans.
STATE COLLEGE, PA. (August 19, 2020) — Mission Critical Partners (MCP) is pleased to announce the launch of the company’s new, virtual educational program called MCP University™. The program, available virtually with a session featured monthly, is designed for public-safety leaders looking to advance their careers by investing in professional development. Successful completion of the session gains professionals a certificate of completion from Mission Critical Partners.
This article, authored by MCP's Bonnie Maney was recently featured in Police Chief Magazine and can be viewed in this issue.
The COVID-19 pandemic has affected the way many organizations operate, and the public safety emergency communications centers (ECCs) have not been immune to its impact. After all, emergencies do not stop because a crisis exists. While agencies may have basic evacuation or continuity-of-operations plans (COOPs) in place, it is unlikely that they cover a public health crisis as unprecedented and serious as what is occurring. So, in the essential business of emergency response, how does an agency protect its staff members while continuing to serve and protect its field responders and community effectively?
This article originally appeared in StateScoop and can be viewed here.