Mission Critical Partners to Assess Columbus’s Alternative Response Capabilities

Firm will review approaches utilized by Columbus, Ohio, to provide 911 service and emergency response for incidents outside traditional law enforcement, fire/rescue, and emergency medical

State College, Pa. (December 19, 2024) — Mission Critical Partners (MCP) has been engaged by the city of Columbus, Ohio, to conduct comprehensive assessments of its various approaches and capabilities for responding to events that are outside the realm of traditional law-enforcement, fire/rescue, and emergency-medical incidents. Examples include incidents involving behavioral/mental health, substance abuse/addiction, and low-acuity medical calls, e.g., sprains, flu-like symptoms, a minor cut requiring stitches, and stomach pains.

Mission Critical Partners Names Technology Veteran as Artificial Intelligence Domain Lead

35-year industry veteran has distinguished background in technology leadership, data-driven innovation, and business intelligence

Mission Critical Partners to Host 911 Center Shift-Scheduling Workshop

Workshop will bring together 911 leaders to exchange ideas regarding innovative scheduling practices to improve staffing efficiency and operational effectiveness

2024 Conference for Advancing the Public Sector Speakers Announced

STATE COLLEGE, Pa. (September 12, 2024)—Mission Critical Partners (MCP) announced today the speakers for its fifth annual Conference for Advancing the Public Sector (CAPS).

2024 Conference for Advancing the Public Sector Registration Opens

STATE COLLEGE, Pa. (September 15, 2024)—Mission Critical Partners (MCP) announced today the lineup for its fifth annual Conference for Advancing the Public Sector (CAPS).

Mission Critical Partners Names Heather Pettit Vice President of Court Technologies

Will provide subject-matter expertise concerning the assessment, acquisition design, and implementation of a wide variety of solutions for court systems nationwide

Vermont Selects Mission Critical Partners to Assess Emergency Communications Across the State

Firm’s subject-matter experts will evaluate technologies, operations, policies, and more

The Monitoring Association Unveils Innovations to the ASAP Service to Revolutionize 911 Emergency Response

McLean, Va. (June 26, 2024) – The Monitoring

Mission Critical Partners, Amazon Collaborating to Support 911

MCP will work to implement Amazon Connect in 911 centers nationwide to ease their burden by triaging nonemergency calls

Mission Critical Partners Guides Carnegie-Mellon’s Radio System Upgrade

Firm assesses analog conventional system used by the university’s police department in project’s first phase to determine performance issues concerning coverage and interoperability  

Mission Critical Partners Announces Dates for Swatting Masterclass

Virtual event will take place on May 22 and provide expert advice from industry leaders regarding how to combat a dangerous practice that is increasing in frequency and severity

Mission Critical Partners Names Bud Hicks Client Services Director

Former leader of several Illinois 911 centers will lead business development in six Midwest states