State College, Pa. (October 14, 2021)—The National Highway Traffic Safety Administration (NHTSA) selected Mission Critical Partners (MCP) to support the National 911 Program in a nationwide assessment of the current status of computer-aided dispatch (CAD) systems used by emergency communications centers (ECCs). This selection was made following a full and open solicitation, and comprehensive evaluation of all proposals.

State College, Pa. (October 7, 2021)—Mission Critical Partners (MCP) today launched a new radio system management service designed to help mission-critical agencies effectively manage and maintain their land mobile radio (LMR) systems.

This article originally appeared in MissionCritical Communications and can be read here.

It seems universally accepted that the birth of Next Generation 911 (NG911) service in the United States occurred when the National Emergency Number Association (NENA) released in 2001 its “E9-1-1 Future Path Plan.” Ever since then, state and local 911 authorities, with support from the federal government, have strived to implement NG911 technology, which represents a quantum leap forward in terms of service delivery compared with legacy 911 systems.

This article originally appeared in The Call.

Unverified alarm notifications are plaguing law enforcement and other emergency-response agencies nationwide—but a new approach to analyzing them offers a potential solution.

By Frank Fernandez, President of Blueprints 4 Safety (B4S) Strategies Group, and John Chiaramonte, ENP, Consulting Division President of Mission Critical Partners

For more than a century, since the earliest pioneers in alarm monitoring began connecting their customers to public safety agencies, the task of separating false alarms from real emergencies has been a persistent challenge. On one hand, thousands of lives and millions of dollars in property are saved every year because of public safety’s response to monitored alarms, ranging from structure fires and carbon monoxide incidents to home/business invasions and burglaries/robberies. On the other hand, most alarms are unverified, and many turn out to be false. That creates a serious conundrum for the public safety community—respond or not?

STATE COLLEGE, Pa. (August 26, 2021)—Mission Critical Partners (MCP), a leading provider of data integration, consulting, network, and cybersecurity solutions, today announced the launch of a new advanced training program aimed to prepare public safety and justice organizations to be cognizant of cyberattack threats, why and how they work, and how to strengthen their defenses against them.