Newsroom

Mission Critical Partners Names Heather Pettit Vice President of Court Technologies

Will provide subject-matter expertise concerning the assessment, acquisition design, and implementation of a wide variety of solutions for court systems nationwide

Mission Critical Partners, Amazon Collaborating to Support 911

MCP will work to implement Amazon Connect in 911 centers nationwide to ease their burden by triaging nonemergency calls

Mission Critical Partners Guides Carnegie-Mellon’s Radio System Upgrade

Firm assesses analog conventional system used by the university’s police department in project’s first phase to determine performance issues concerning coverage and interoperability  

Mission Critical Partners Announces Dates for Swatting Masterclass

Virtual event will take place on May 22 and provide expert advice from industry leaders regarding how to combat a dangerous practice that is increasing in frequency and severity

Mission Critical Partners Names Bud Hicks Client Services Director

Former leader of several Illinois 911 centers will lead business development in six Midwest states

Topics: Company News

Mission Critical Partners Jumpstarts Industrywide Effort to Address Swatting Challenge

John Chiaramonte, MCP’s consulting president, leads virtual meeting of public-safety experts to strategize how to combat dangerous and wasteful practice of placing fake 911 calls to elicit an emergency response

Mission Critical Partners Announces 2024 Best Project Award Winners

Instituted this year, the awards recognize innovation and impact, as determined by an independent panel

Mission Critical Partners Celebrates 15th Anniversary

Firm continues its important, wide-ranging work to enhance public-safety and justice outcomes

Mission Critical Partners Collaborates with California County to Digitize Court Services

Award-winning project vastly increases access to justice for litigants, enhances service provided to judges, court administrators, prosecutors, and defense attorneys

Topics: Company News

Second Annual Analysis + Insights Report Takes Deep Dive into Public Safety

Mission Critical Partners provides insights into the state of eight areas of the public safety market based on assessment data and anecdotal evidence