Newsroom

Mission Critical Partners Helps Salt Lake Valley 911 Center Meet Statutory Requirements

Law enacted in 2024 sets strict call-transfer limits for Utah’s 911 centers; firm’s subject-matter experts are assessing Salt Lake Valley Emergency Communication Center’s ability to comply now and in the future

How Is NG911 Progressing?

Implementing this transformative service hasn’t gone according to plan in many places — but that should have been expected, if not accepted

The below article appeared in Urgent Communications.

Mission Critical Partners’ PSAP Roundtable Sheds Light on Key Trends

Virtual event was attended by officials from across the country to brainstorm new and better ways of improving the work environment for 911 telecommunicators and supervisors

Mission Critical Partners to Assess Columbus’s Alternative Response Capabilities

Firm will review approaches utilized by Columbus, Ohio, to provide 911 service and emergency response for incidents outside traditional law enforcement, fire/rescue. and emergency medical

Mission Critical Partners Names Technology Veteran as Artificial Intelligence Domain Lead

35-year industry veteran has distinguished background in technology leadership, data-driven innovation, and business intelligence

Mission Critical Partners to Host 911 Center Shift-Scheduling Workshop

Workshop will bring together 911 leaders to exchange ideas regarding innovative scheduling practices to improve staffing efficiency and operational effectiveness

2024 Conference for Advancing the Public Sector Speakers Announced

STATE COLLEGE, Pa. (September 12, 2024)—Mission Critical Partners (MCP) announced today the speakers for its fifth annual Conference for Advancing the Public Sector (CAPS).

2024 Conference for Advancing the Public Sector Registration Opens

STATE COLLEGE, Pa. (September 15, 2024)—Mission Critical Partners (MCP) announced today the lineup for its fifth annual Conference for Advancing the Public Sector (CAPS).

Mission Critical Partners Names Heather Pettit Vice President of Court Technologies

Will provide subject-matter expertise concerning the assessment, acquisition design, and implementation of a wide variety of solutions for court systems nationwide

Vermont Selects Mission Critical Partners to Assess Emergency Communications Across the State

Firm’s subject-matter experts will evaluate technologies, operations, policies, and more

The Monitoring Association Unveils Innovations to the ASAP Service to Revolutionize 911 Emergency Response

McLean, Va. (June 26, 2024) – The Monitoring

Mission Critical Partners, Amazon Collaborating to Support 911

MCP will work to implement Amazon Connect in 911 centers nationwide to ease their burden by triaging nonemergency calls