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A Lot Can Go Wrong With an LMR System Upgrade or Replacement — Part Two

Part one of this blog series identified a series of questions that must be contemplated by any agency that is considering a land mobile radio (LMR) system upgrade or replacement project.

A Lot Can Go Wrong With an LMR System Upgrade or Replacement — Part One

Public safety broadband networks, such as the one being implemented by the First Responder Network Authority (FirstNet), are getting a lot of attention these days.

After Radio System Implementation, There Is Still Much to Do

A radio system implementation is an enormous undertaking that requires months, sometime years, of planning followed by years of deployment. The process starts with development of technical specifications and creation of procurement documents, usually in the form of a request for proposals. Vendor responses then must be scored and evaluated. A vendor must be selected, and a contract negotiated, including performance requirements. The system then must be designed, staged, built, and tested to ensure that it is performing as designed. Finally, the system goes live.

And that’s when the real work begins.

Once the new system is operating, it must be managed and maintained, which requires a considerable time investment and an equally considerable amount of expertise and experience. Mission Critical Partners has developed a checklist of 67 tasks that must be performed to effectively manage and maintain a radio system, with most of these tasks falling to the agency to perform.

9/11 Two Decades Later — Much Done, Much Still to Do

Saturday marks the 20th anniversary of the terrorist attacks on the World Trade Center in New York City and the Pentagon, as well as the hijacking of a third commercial airliner that day, United Airlines Flight 93, which crashed in a field near Shanksville, Pennsylvania, after passengers confronted the terrorists. The attacks resulted in 2,977 fatalities and more than 25,000 injuries. It is the deadliest single incident for firefighters and police officers in the U.S., who respectively lost 340 and 72 members that day. It remains the deadliest terrorist attack our history.

MCP Helps Story County Replace Obsolete Public-Safety Radio System

Steady, reliable communications are a necessity for public-safety agencies. From having reliable coverage in an area to always being able to relay important messages and information to emergency responders and/or the citizens they protect, agencies need up-to-date, functional communications systems.

MCP Makes Best-of-Breed Technology Procurements Easy and Painless

Since the firm’s launching 12 years ago, Mission Critical Partners has participated in hundreds of technology procurements. We are proud that our clients trust the support that we provide. The foundation for that trust can be found in two important factors.

Be Wary of Using Commercial Broadband Networks for Public Safety Voice

More than ever, broadband communications networks are essential to the public safety and justice communities. Such networks easily transmit highly bandwidth-intensive files, e.g., video and building floor plans, that would choke a narrowband network. Such files enhance situational awareness for incident commanders and other officials—as well as emergency responders and jail/prison officers—by orders of magnitude, which in turn helps them do their jobs better.

But there’s a flip side to broadband communications networks of which the public safety community needs to take seriously. Such networks typically are owned and operated by commercial entities, and because of this public safety agencies that contract for broadband services typically do not receive the performance guarantees and—even more importantly—the visibility into these networks that they’re used to receiving from the networks that they own and operate, for example, their land mobile radio (LMR) systems.

Consequently, public safety agencies should proceed carefully when they consider whether to contract with any commercial entity for broadband services.

2020—Year in Review

The year 2020 was fraught with challenges, most notably those generated by the COVID-19 pandemic. Public safety and justice agencies from coast to coast were forced to implement, virtually overnight, new operational strategies that became necessary because employees were unable to work in their brick-and-mortar facilities, either due to illness or various shelter-in-place orders. In some cases, agencies had to rapidly execute protective measures for those employees who could arrive at work, driven by social-distancing mandates.

Why Critical Infrastructure Agencies Should Monitor for Exposed Credentials

The average number of breached data records, including credentials, per U.S.-based company, is an astounding number—28,500.

One Way To Keep Public Safety Technology Procurements from Derailing

Emergency communications centers need a lot of gear. They need wireless communications systems to communicate with first responders in the field. They need call-handling systems to process 911 calls. They need computer-aided dispatch systems, as well as mapping and automatic vehicle location applications, to dispatch the appropriate emergency response. And those are just the backbone systems. The ECC technology ecosystem that enables effective emergency response is quite expansive.

The Case for Private Long-Term Evolution Networks for Power Utilities

Next month, the Federal Communications Commission (FCC) is expected to vote on reconfiguring the 900 MHz band for the deployment of broadband services and technologies. This is an important issue that Mission Critical Partners (MCP) has been tracking for some time, and we are encouraged to see a conclusion on the horizon. 

MCP’s Nick Falgiatore Nominated for Critical Communications Leader of the Year

Three years ago, MCP’s Nick Falgiatore received an IWCE Young Professional award, which was created to showcase next-generation leaders who are shaping the future of the communications industry. Now Nick is being recognized again, having been nominated for IWCE’s Critical Communications Leader of the Year award. This program recognizes individuals whose outstanding leadership has resulted in successful critical communications implementations. MCP Insights recently chatted with Nick about what his nomination means to him, the firm and—most importantly—our clients.