In Summary:

• Every year, an estimated 240 million calls are received by 911 dispatchers across the United States. Once those calls are placed, the fast and accurate operation of two-way radio communications is essential to support the response. Often saving lives.
• As traditional technologies begin to reach end of life, it is critical that agencies take steps to implement new technologies to enhance their current emergency response operations.
• The process for upgrading or replacing an existing land mobile radio (LMR) system can seem daunting, but it does not have to be.

In Summary:

• A radio system upgrade or replacement project does not need to be daunting or overwhelming
• Obtaining a new system through the request for proposals (RFP) process allows agencies to select a best-of-breed solution, ultimately yielding better results
• Any RFP should have the same standard elements, but not customizing your RFP to your project could result in proposals for unnecessary work, extra costs and, ultimately, a project that does not meet goals or expectations

In Summary:

• The FBI advises that it is no longer a question of if, but rather when, any individual public safety communications network is going to be attacked.
• There is a lot that public safety agencies can do on their own to increase the difficulty of hacking their networks and lessening the effects of cyberattacks.
• This whitepaper outlines a six-step treatment regimen, and discusses continuity-of-operations and disaster recovery.

A lot can go wrong with public safety communications networks from a cybersecurity perspective. 

In Summary:

• Public safety agencies are adopting drones at increasing rates to enhance emergency response operations.
• However, many public safety agencies run into roadblocks in leveraging this technology because public safety use cases generally are not considered in most state legislatures.
• This whitepaper discusses what agencies should consider as they stand up their drone programs.

In this whitepaper we explore the uses cases, the potential legal impacts of using drones, and the options public safety agencies should consider when implementing a drones program.

In Summary:

• First responders have long depended on traditional land mobile radio (LMR) systems that feature public safety-grade radios and infrastructure.
• While commercial networks are typically not ideal for public safety use, as they can become overloaded during an emergency, commercial push-to-talk (PTT) technology could benefit public safety.

In this whitepaper we explore the pros and cons of commercial PTT technology for public safety, including the improvements to commercial PTT capabilities and the cost-efficiencies the technology offers for agencies.