Consulting
CAPS 2025 Spotlight: A Must-See Message from MCP CEO Darrin Reilly
During this month’s Conference for Advancing the Public Sector (CAPS) 2025, Darrin Reilly, Mission Critical ...
December 2, 2025
Alarm Calls Are Not ‘Nonemergencies’ — Why 911 Centers Must Rethink Automation and Embrace ASAP Service
In today’s emergency communications landscape, staffing shortages, skyrocketing call volumes, and increasing ...
June 3, 2025
AI in the Public Sector: How Your Agency Can Thrive in '25
The world is shifting under our feet. Again. It happened with the internet. It happened with smartphones. ...
March 31, 2025
A Few Final Thoughts About Organizational Change Management
Previous blogs explored the importance of organizational change management (OCM) and the significant ...
July 9, 2024
Effective Organizational Change Management Is as Necessary as Change Itself
The Greek philosopher Heraclitus famously said that change is the only constant in life. That’s because ...
July 2, 2024
Organizational Change Management Challenges Abound, but Help Is Readily Available
A previous blog made the case for why continual change is essential for any organization that wants to grow ...
June 25, 2024
Implementing a Real-Time Crime Center — Key Considerations
In a previous post, my colleague Jack Dougherty made a strong case for why implementing a real-time crime ...
June 18, 2024
The Case for Real-Time Crime Centers
When a law-enforcement organization is contemplating the implementation of a real-time crime center (RTCC), ...
June 11, 2024
Swatting Has Serious Implications and Shouldn’t Be Ignored
A rash of “swatting” incidents recently occurred across the country.
October 3, 2022
Effective Data Utilization Begins with Governance — Here’s How Courts Agencies Should Begin
A previous blog explored the advantages that can be gained by justice organizations via “big data” approaches ...
March 4, 2022