MCP Insights

Cybersecurity Threat Advisory: Nobelium Spear Phishing Activity

Posted on June 14, 2021 by Mike Beagles

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

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Operational Change Management Depends Largely on Organizational Culture

Posted on May 6, 2021 by Morgan Sava

by Michele Frankovich and Elizabeth Lenz 

The ancient philosopher Heraclitus stated that change is the only constant in life. But that isn’t quite right. Another constant is that people generally are reticent to change and will do almost anything to avoid it. That’s because change represents the unknown, which is scary.

Nevertheless, change presents opportunities. Change is how people and organizations evolve. And evolution is necessary—if people and organizations do not adapt to changing conditions, they sooner or later will encounter difficulties. For instance, people need to learn new skillsets if they want to remain competitive in the job market. Similarly, organizations need to react to changing market conditions if they want to continue serving their customers, whose needs and wants continually evolve—or in the case of government entities, their constituents.

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EMS Technology is Evolving to Ease, and Eventually End, Billing Woes

Posted on April 9, 2021 by Jose Marti

A previous post touched upon the difficulties that emergency medical service (EMS) agencies experience when trying to bill and then collect payment for the services that they provide. Those difficulties are considerable and have plagued the sector for as long as EMS has existed. Hundreds of millions of dollars go uncollected across the sector each year. For instance, an EMS study for one of MCP's clients wrote off $7 million last year because of an inability to bill for EMS services. That’s a big number.

Many EMS agencies across the United States are in similar circumstances. This makes it much more difficult for agencies to maintain their service-delivery models, pay salaries and benefits, ensure that existing equipment is operational, and upgrade or replace equipment that has reached or is approaching end of life.

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The Seven Best Cybersecurity Resolutions for the New Year

Posted on January 22, 2021 by Mike Beagles

Cybersecurity continues to be a persistent problem for government agencies, including those operating in the public safety and justice sectors. These entities must be constantly vigilant in their efforts to prevent breaches, a task made incredibly difficult given the ingenuity of cyberattackers, the fact that the number of attacks continues to increase at a dizzying pace, and the reality that attack vectors evolve seemingly by the hour. Nevertheless, while fighting the battle isn’t easy, it is essential.

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MCP Makes Best-of-Breed Technology Procurements Easy and Painless

Posted on January 20, 2021 by Scott Neal

Since the firm’s launching 12 years ago, Mission Critical Partners has participated in hundreds of technology procurements. We are proud that our clients trust the support that we provide. The foundation for that trust can be found in two important factors.

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