Emergency Response Ecosystem

These Are 2022’s Most Important Public Safety Trends

MCP Insights asked the firm’s subject-matter experts to predict what will occur this year concerning ...
February 24, 2022

Be Wary of Using Commercial Broadband Networks for Public Safety Voice

More than ever, broadband communications networks are essential to the public safety and justice communities. ...
January 8, 2021

Public Safety Needs a Better Way to Triage Emergency Calls

At MCP, our mission is to help clients improve emergency response outcomes. Depending on the client and its ...
October 22, 2020

Looking Beyond the Brick and Mortar

Profound challenges often spur great progress. The COVID-19 pandemic is no exception. Not only is the public ...
June 22, 2020

COVID-19 Has Brought Out Public Safety's Resolve, Ingenuity

Sometimes you don’t have a choice—an event occurs that is so cataclysmic that you are forced to do things you ...
June 4, 2020

Podcast Series Tackles COVID-19-Generated Telecommunicator Stress

Without question, the role of telecommunicator in an emergency communications center (ECC) is one of the most ...
May 12, 2020

Assessing Progress Towards Next Generation 911 is No Easy Task

In 2015, while beginning work on the Next Generation 911 (NG911) Nationwide Cost Study for the National 911 ...
April 10, 2020

Pandemic Underscores Importance of Public Safety Continuity-Of-Operations and Disaster-Recovery Plans

COVID-19, aka the coronavirus, pandemic is grabbing a lot of attention right now, partly because we don’t see ...
March 31, 2020

Women in Public Safety Communications Have Come a Long Way

In this installment in our Women in Public Safety series in honor of Women's History Month celebrated in ...
March 27, 2020

2020 Public Safety Industry Outlook

We’re six weeks into a new year and a new decade, and public safety leaders are focused on pursuing more ...
February 13, 2020

Security Training: A Key Element of a Strong Cyberrisk Prevention Program

According to a recent report by Crowdstrike, cybersecurity threats to state and local governments increased ...
February 3, 2020

MCP Once Again Adds Critical Subject-Matter Expertise—and We’re Not Done

The public safety sector has been evolving rapidly over the past decade, and continues to do so. In fact, the ...
January 7, 2020