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Information Assurance: The Foundation of Trust in Public Sector Organizations

Key Takeaway: Information Assurance (IA) helps public safety and government organizations protect sensitive information, ensure data integrity and availability, meet compliance requirements, manage risk, and maintain public trust through a comprehensive governance, risk, and compliance framework. 

The Evolution of Criminal History Records Systems

Imagine applying for a job that requires a background check — perhaps as a teacher, healthcare worker, private employment, or even a T-ball coach.

Key Takeaways from NENA 2024 — Part 3

Previous blogs (part 1 and part 2) shared what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. This blog wraps up our coverage.

Key Takeaways from NENA 2024 — Part 2

A previous blog shared some of what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. Here are a few more snippets: 

Transition to the Cloud Motivates Nevada DPS to Rethink Its ICAM Approach

I recently was asked by one of our clients, the Nevada Department of Public Safety (DPS), to speak on its behalf at 5 x 5: The Public Safety Innovations Summit, a three-day conferencepresented by the National Institute of Science and Technology (NIST).

Implementing a Real-Time Crime Center — Key Considerations

In a previous post, my colleague Jack Dougherty made a strong case for why implementing a real-time crime center generally is a good idea.

The Case for Real-Time Crime Centers

When a law-enforcement organization is contemplating the implementation of a real-time crime center (RTCC), it is best to begin with an understanding of what an RTCC is — and isn’t.

Like Every Public-Safety Technology, Warning-and-Alerting Systems Continue to Evolve

The amount and type of natural and manmade emergencies that can threaten a community seemingly are unending. The following represents the proverbial tip of the iceberg:

Even in Seemingly Diverse 911 Centers, Failure Points Still Exist

In a recent blog, my colleague Phil Rizzo made a strong case for 911 center diversity and suggested several ways to achieve it. His thoughts are based on the truism that network and system outages,

Recent Outages Reinforce the Need for 911 Center Diversity

How many botched light-pole installations does it take to cause 911 service interruptions across multiple states? This sounds like the beginning of a joke, 

Key Takeaways from IWCE - Part 1

MCP subject-matter experts blanketed the recently held International Wireless Communications Expositions (IWCE). The following are some of their most important observations.

NIBRS Compliance Heads The List of Records Management System Trends Worth Exploring

Recently, we explored short-term and medium-term trends pertaining to computer-aided dispatch (CAD) systems.