Fire and EMS

CAPS 2024 continues MCP’s long tradition of thought leadership

There are many things of which we’re proud, starting with our collective ability to transform ...
September 16, 2024

While Impactful, 988 Mental Health Hotline Needs to Be Integrated with 911 to Realize Its Full Potential

Several weeks ago, 988, the Suicide and Crisis Lifeline, went live.
July 26, 2022

MCP Grows Yet Again, This Time Adding Critical Cybersecurity Expertise

Over the last several years, Mission Critical Partners aggressively has pursued acquisitions that expand the ...
March 21, 2022

Learn the Ins and Outs of Cloud Implementations for Public-Sector Agencies in Our Latest Podcasts

The “cloud” still seems to be a thing of mystery to many in the public sector. To help unravel the mystery, ...
March 15, 2022

These Are 2022’s Most Important Public Safety Trends

MCP Insights asked the firm’s subject-matter experts to predict what will occur this year concerning ...
February 24, 2022

New Podcast Offers Numerous Ideas to Solving the 911 Community’s Staffing Problems

Dutch folklore recounts the story of a little boy who plugs a hole that formed in a dike, using only his ...
February 4, 2022

Innovative Data Integration Strategies to Solve EMS Billing Challenges

We write every now and then about the billing woes that traditionally have plagued the emergency medical ...
February 3, 2022

Newest Podcast Covers the 911 Community’s Biggest Issues — CAD System Inconsistency, the Staffing Crisis, and More

For more than a half century, the 911 system in the United States has performed admirably, saving countless ...
January 25, 2022

A Toolkit Designed To Help Telecommunicators Get Their Due

A problem long has existed in the 911 community, which is that telecommunicators working in emergency ...
January 4, 2022

A Few Words of Praise for the National 911 Program’s Laurie Flaherty

On Friday, December 17, Laurie Flaherty, the longtime coordinator of the National 911 Program, will retire. ...
December 9, 2021

Whitepaper: Today's Biggest EMS Challenges and How to Fix Them

Prior to the late 1960s, emergency medical service (EMS) in the United States didn’t exist—at least not in ...
December 6, 2021

Broadband Could Be the Key to Unlocking Federal Funds for NG911 Implementations

It has been a few weeks since Congress reduced the amount of federal funding for Next Generation 911 (NG911) ...
November 30, 2021