MCP Insights

Cybersecurity Threat Advisory: Nobelium Spear Phishing Activity

Posted on June 14, 2021 by Mike Beagles

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

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Next Week’s CAPS Explores Public-Safety Opportunities & Challenges

Posted on June 9, 2021 by Glenn Bischoff

Having attended dozens of educational conferences over the decade that I served as editor-in-chief of Urgent Communications and Fire Chief magazines, I know an excellent one when I see it—and I can report without fear of contradiction that the second-annual Conference for Advancing Public Safety (CAPS)—being presented by Mission Critical Partners (MCP) on June 15-16—is shaping up to be an excellent educational event.

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On the Road Again with MCP's New President and CEO, Darrin Reilly

Posted on May 14, 2021 by Glenn Bischoff

Now that the Centers for Disease Control have determined that it is safe to travel for those who have received the COVID-19 vaccine, that’s just what Darrin Reilly, MCP’s president and CEO, has been doing, visiting clients from coast to coast. Recently, MCP Insights chatted with him to discover what he has learned during his travels.

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’Once-in-a-Career’ Chance for Federal Funding Exists for Public Safety

Posted on April 21, 2021 by Jackie Mines

The cost of standing up an emergency services Internet Protocol network (ESInet)—which provides the transport architecture that enables emergency calls to be delivered to Next Generation 911 (NG911) emergency communications centers (ECCs), traditionally known as public safety answering points (PSAPs)—is significant. Consequently, the news out of the nation’s capital of late has been encouraging concerning federal funding that might become available to the public safety community for such implementations and much more.

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EMS Technology is Evolving to Ease, and Eventually End, Billing Woes

Posted on April 9, 2021 by Jose Marti

A previous post touched upon the difficulties that emergency medical service (EMS) agencies experience when trying to bill and then collect payment for the services that they provide. Those difficulties are considerable and have plagued the sector for as long as EMS has existed. Hundreds of millions of dollars go uncollected across the sector each year. For instance, an EMS study for one of MCP's clients wrote off $7 million last year because of an inability to bill for EMS services. That’s a big number.

Many EMS agencies across the United States are in similar circumstances. This makes it much more difficult for agencies to maintain their service-delivery models, pay salaries and benefits, ensure that existing equipment is operational, and upgrade or replace equipment that has reached or is approaching end of life.

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