Operations
Key Takeaways from NENA 2024 — Part 3
Previous blogs (part 1 and part 2) shared what was learned by MCP subject-matter experts during the recent ...
August 7, 2024
Key Takeaways from NENA 2024 — Part 2
A previous blog shared some of what was learned by MCP subject-matter experts during the recent National ...
July 29, 2024
While Impactful, 988 Mental Health Hotline Needs to Be Integrated with 911 to Realize Its Full Potential
Several weeks ago, 988, the Suicide and Crisis Lifeline, went live.
July 26, 2022
These Are 2022’s Most Important Public Safety Trends
MCP Insights asked the firm’s subject-matter experts to predict what will occur this year concerning ...
February 24, 2022
911 Telecommunicators Need Help and Alternative Responses Are Part of the Solution
Emergency communications centers (ECCs) — also known as public-safety answering points (PSAPs) —handle an ...
November 10, 2021
Decision Regarding NG911 Is An Obstacle That Can Be Overcome
Last week the 911 community received some bad news. The House recommended just $500 million for Next ...
November 4, 2021
9/11 Two Decades Later — Much Done, Much Still to Do
Saturday marks the 20th anniversary of the terrorist attacks on the World Trade Center in New York City and ...
September 10, 2021
Data Integration Infographic Brings a Vast Technology Ecosystem Into Perspective
The technology ecosystem that exists in the public-safety/justice community is vast, complex and powerful. ...
July 8, 2021
Operational Change Management Depends Largely on Organizational Culture
by Michele Frankovich and Elizabeth Lenz The ancient philosopher Heraclitus stated that change is the only ...
May 6, 2021
’Once-in-a-Career’ Chance for Federal Funding Exists for Public Safety
The cost of standing up an emergency services Internet Protocol network (ESInet)—which provides the transport ...
April 21, 2021