Saturday marks the 20^th anniversary of the terrorist attacks on the World Trade Center in New York City and the Pentagon, as well as the hijacking of a third commercial airliner that day, United Airlines Flight 93, which crashed in a field near Shanksville, Pennsylvania, after passengers confronted the terrorists. The attacks resulted in 2,977 fatalities and more than 25,000 injuries. It is the deadliest single incident for firefighters and police officers in the U.S., who respectively lost 340 and 72 members that day. It remains the deadliest terrorist attack our history.

Cybersecurity has become a huge problem for any organization that is operating networks and/or systems, but especially so for those in the government sector, particularly public-safety and justice agencies.

A lot of people in the public safety/justice/public sector sectors are talking about cloud-based solutions these days. It is easy to understand why there is so much chatter because solutions that live in the cloud offer some impressive benefits. Here are just a few:

• Cloud-based solutions typically offer best-of-breed technologies and services
• Cloud-based solutions remove the maintenance and upgrade burden from the end user from a technology perspective
• Cloud-based solutions often make it easier to share resources regionally or even broader compared with siloed, on-premises solutions
• Cloud-based solutions typically offer enhanced resiliency and redundancy compared with on-premises solutions
• Cloud-based solutions often make it easier for agencies to transfer operations to another location in “bug out” scenarios
• Cloud-based solutions are easier and faster to scale —both up and down, based on the agency’s needs at any given juncture — compared with on-premises solutions
• Cloud-based solutions typically are more secure, because providers often have greater information technology and cybersecurity resources and assets to draw upon

Things are starting to feel more normal, if not completely normal, as the COVID-19 pandemic seems to be winding down and various restrictions are being lifted, or at least lessened. Strong evidence of this can be found next week in Columbus, Ohio, where the National Emergency Number Association (NENA) will host its annual trade show and conference. This is the first brick-and-mortar event to be staged in the public safety communications sector in roughly a year and a half.

The technology ecosystem that exists in the public-safety/justice community is vast, complex and powerful. Because of its vastness and complexity, we developed an infographic to help clients more easily grasp it. Here’s what it looks like: