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Key Takeaways from IWCE 2024 — Part 2

In a previous post, we shared key observations of MCP subject-matter experts who recently attended the International Wireless Communications Expositions (IWCE). Here are a few more.

Even in Seemingly Diverse 911 Centers, Failure Points Still Exist

In a recent blog, my colleague Phil Rizzo made a strong case for 911 center diversity and suggested several ways to achieve it. His thoughts are based on the truism that network and system outages,

Recent Outages Reinforce the Need for 911 Center Diversity

How many botched light-pole installations does it take to cause 911 service interruptions across multiple states? This sounds like the beginning of a joke, 

Telecommunicators Week Is Great, But It’s Only a Start

As a former 911 telecommunicator, this week, National Public Safety Telecommunicators Week, always has been special to me. Though I recently transitioned from a role inside an emergency communications center (ECC), 911 services always will hold a big place in my heart. Since 911 service in the United States first was instituted in 1968, telecommunicators generally have labored behind the curtain and this week provides them with well-deserved visibility, which also is much needed.

The Biggest Takeaways from Day Two of the NENA Conference 2023

MCP was out in force again yesterday at this year’s National Emergency Number Association (NENA) conference. Here’s a snippet of what we learned:

The Biggest Takeaways from Day One of the NENA Conference 2023

MCP was out in force yesterday at this year’s National Emergency Number Association (NENA) Conference 2023. Here’s a snippet of what we learned:

Key Takeaways from the IJIS Institute’s Community Conference

Last week I attended the IJIS Institute’s first community forum in Austin, Texas, with several MCP senior-level colleagues, including Joe Wheeler, who chairs the IJIS Institute’s board of directors.

A Few Words About Marc Berryman — GIS Visionary and Vital Voice of Reason

In a few days, I will have the distinct, yet bittersweet, honor to accept the National Emergency Number Association’s Presidential Award on behalf of Marc Berryman, my friend and colleague who died a year ago after a short battle with cancer. This will occur during NENA’s 2023 national conference in Grapevine, Texas, on June 18.

Cybersecurity Governance and Why It’s an Indispensable Element of Effective Cybersecurity Planning

Every organization should have a cybersecurity program to prevent — ideally — and mitigate cyberattacks. This is especially true of public safety and justice organizations that increasingly find themselves in the crosshairs of cyberattackers.

While Status for Telecommunicators Starts to Improve, Compensation Continues to Lag

National Telecommunicators Week is being celebrated nationwide this week. And rightly so. Telecommunicators represent the hub of the emergency-response wheel — and this has been the case for a very long time.

The Biggest Takeaways from ‘911 Goes to Washington’

Several MCPers recently attended the annual “911 Goes to Washington” event, where industry and government leaders converge in the nation’s capital to discuss today’s most pressing emergency-communications policy and funding issues, particularly those pertaining to the 911 community. This annual event is organized by the National Emergency Number Association (NENA).