Swatting Has Serious Implications and Shouldn’t Be Ignored

A rash of “swatting” incidents recently occurred across the country.

Resolving the Current 911 Staffing Crisis Requires Creative Thinking

Arguably the most severe challenge impacting emergency communications centers (ECCs) today concerns a nationwide personnel shortage that has reached a crisis stage. Numerous factors

Cybersecurity Threat Advisory: Palo Alto Networks Firewall Vulnerability

A new critical security alert requires the mission-critical community’s immediate attention.

Statement from MCP on the Passage of the Spectrum Innovation Act of 2022

The House's passage of HR 7624, the Spectrum Innovation Act of 2022, is a giant leap forward for the 911 community.

While Impactful, 988 Mental Health Hotline Needs to Be Integrated with 911 to Realize Its Full Potential

Several weeks ago, 988, the Suicide and Crisis Lifeline, went live.

NIBRS Compliance Heads The List of Records Management System Trends Worth Exploring

Recently, we explored short-term and medium-term trends pertaining to computer-aided dispatch (CAD) systems. 

Interoperability Takes a Village — Join Us in This Effort

Twenty years ago, communications interoperability in the emergency response sector was thought of solely in terms of two-way voice communications delivered by land mobile radio (LMR) systems.

MAPS Assessments Show That, In Some Places, NG911 Is Progressing Nicely

Since MCP’s inception more than a dozen years ago, our subject-matter experts (SMEs) have conducted hundreds of assessments pertaining to our clients’ facilities, technologies, operations, staffing, information technology practices, cybersecurity postures, and governance. Like our clients, we constantly strive to up our game. That’s why we launched the Model for Advancing Public Safety® (MAPS®) three years ago.

Computer-Aided Dispatch Trends That Should Be on Your Radar — Part 2

A previous blog explored several short-term trends regarding computer-aided dispatch (CAD) of which emergency communications officials should be aware. These include:

• The rapid evolution of CAD mapping
• The increasing momentum of CAD interoperability

Computer-Aided Dispatch Trends That Should Be on Your Radar — Part 1

Computer-aided dispatch (CAD) systems are the lifeblood of every emergency communications center (ECC) — without them, providing law enforcement, fire/rescue, and emergency medical response, while possible, would be much more challenging. Given the importance of CAD systems, every ECC manager should be aware of the following short-term trends.

Learn the Ins and Outs of Cloud Implementations for Public-Sector Agencies in Our Latest Podcasts

The “cloud” still seems to be a thing of mystery to many in the public sector. To help unravel the mystery, MCP created three podcasts, which can be found on our website, SoundCloud, and Spotify.

New Podcast Offers Numerous Ideas to Solving the 911 Community’s Staffing Problems

Dutch folklore recounts the story of a little boy who plugs a hole that formed in a dike, using only his finger, to keep his town from flooding — he stays in place through the night despite the cold and becomes a hero. If this story were applied to today’s 911 community, the boy would need to use multiple digits or would need a few of his pals to help out.