The Mission-Critical Resource Center

MCP Enables State of Iowa Pilot Project to Bidirectionally Share Inmate Health and Healthcare Data

In Summary:

  • Today the corrections community shares health information through a patchwork of hard-copy paper reports, faxes, and, in some instances, emailed documents and information. Jail administrators often comment about "scrambling" to identify an inmate's healthcare providers and health history.
  • The state turned to Mission Critical Partners to build data exchanges that ensure secure and timely information sharing between offender management systems and electronic health record/medical record systems healthcare providers use.
  • MCP leveraged its data integration capabilities to build a consistent, simplified interface to exchange data. Also applied was MCP's DataSphere integration solution to address governance, architecture, and technology requirements between the many-to-many information-sharing arrangements.

Background:

Structured like most states, Iowa's correctional community has county jails and a state department of corrections (DOC). Both the jails and the Iowa DOC need to provide healthcare data for inmates. They must manage the inmate population in a manner that minimizes the potential spread of infectious disease, including but not limited to COVID-19. Correctional facilities also need to provide updated healthcare information to community providers if or when an offender goes on probation, pre-trial supervision, or is released outright to the community.

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MCP Assessment Helps Manatee County, FL EMS Plan Its Future

In Summary:

  • Manatee County Emergency Medical Services lacked short-term and long-term strategic plans.
  • Mission Critical Partners (MCP) was hired to conduct a comprehensive assessment of all aspects of its operations and develop a five-year strategic plan.
  • MCP performed the assessment and then delivered a comprehensive report that detailed the findings. The report also contained a five-year strategic plan and recommendations to improve the agency’s operations.

Background:

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MCP Provides Expertise to Lubbock, TX Emergency Communications District

In Summary:

  • The Lubbock Emergency Communication District (ECD) needed a way to interconnect the eight emergency communications centers (ECCs) it supports, enhance its 911 call-handling capabilities, and position itself well for the transition to Next Generation 911 (NG911) service.
  • Mission Critical Partners was hired by the district to support its efforts to replace its call-routing and call-handling systems, implement a fiber-optic network, and build a new administrative center, which houses its data and training centers, and which also can serve as a backup ECC.
  • Today the district has a new emergency services Internet Protocol network (ESInet), new hosted 911 call-routing and call-handling capabilities and more.

Background:

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MCP Helps NCT911 Improve Its Crisis Communications

In Summary:

  • A 911 service interruption occurred in September 2018 that required the North Central Texas Council of Governments’ 911 Program (NCT911) to communicate with internal and external stakeholders during the crisis—a task made more difficult because a crisis communications plan didn’t exist at the time.
  • MCP subject-matter experts thoroughly assessed the steps taken by NCT911 to communicate information about the outage to the affected internal and stakeholders, and assess their effectiveness in reaching those groups.
  • A crisis communications plan subsequently was completed by NCT911 that contains several actions based on the recommendations provided by MCP.

Background:

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MCP's Support Helps Story County, Iowa Replace Obsolete Radio System

In Summary:

  • The public safety radio system used by county, city and university agencies was near end of life and was experiencing significant performance and maintenance issues.
  • The county partnered with Mission Critical Partners to support its efforts to procure a new radio system.
  • Some users have operated on a temporary bridge system since February 2020; the migration of all users to the full system is expected to be complete by mid-2021.

Background

Story County, Iowa, is located in the center of the state and has a population of about 98,000. Its largest city is Ames, which is home to Iowa State University (ISU), the state capital and is is located about 30 miles north of Des Moines.

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