MCP Insights

2020 Public Safety Industry Outlook

Posted on February 13, 2020 by Morgan Sava

We’re six weeks into a new year and a new decade, and public safety leaders are focused on pursuing more funding, implementing unconventional approaches related to staffing, recruiting and retention, and implementing innovative strategies to modernize their public safety communications technologies and networks—all while keeping them secure from cyberattacks, which are increasing in frequency and complexity.

Recently, we hosted our first webinar of 2020, during which more than 100 public safety professionals shared their top budget priorities and marketing challenges. Upgrading public safety technology, such as legacy computer-aided dispatch (CAD) and records-management systems (RMS) was a prominent theme, with more than half of participants citing this as a key priority in their organization for the coming year. Transitioning to Next Generation 911 (NG911) and staffing, retention and organizational planning also were reemerging topics from previous years.

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Security Training: A Key Element of a Strong Cyberrisk Prevention Program

Posted on February 3, 2020 by Mike Beagles

According to a recent report by Crowdstrike, cybersecurity threats to state and local governments increased in sophistication in 2019. While there have been improvements in how government agencies detect attacks, assailants continue to be relentless and inventive in their efforts to find IT infrastructure gaps that can be exploited. In a highly complex digital environment full of cybercriminals looking to exploit your organization’s vulnerability, a self-inflected wound can be especially frustrating.

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MCP Once Again Adds Critical Subject-Matter Expertise—and We’re Not Done

Posted on January 7, 2020 by Rob Sterner

The public safety sector has been evolving rapidly over the past decade, and continues to do so. In fact, the evolution appears to be accelerating. Among the drivers are the implementation of the nationwide public safety broadband network by the First Responder Network Authority (FirstNet) and the emergence of Next Generation 911 and text-to-911 service.

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2019: The Year in Review

Posted on December 31, 2019 by Tessa Seigworth

This year has brought a lot of change, and excitement, to the public safety industry. From the announcement of 911 grant funding for states and tribal nations to advance their efforts to implement next generation 911 (NG911) to an increased, industry-wide focus on cybersecurity and preventing cyberattack, the groundwork has been laid for continued improvement for emergency response in 2020 and beyond.

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Why Public Safety Should Care About the Dark Web

Posted on December 12, 2019 by Mike Beagles

Today, more public safety agencies are taking a serious look at how they can mitigate the risk of cyberattacks due to the dramatic spike in ransomware attacks on state and local governments. Such attacks often result in hefty ransom demands, with reports of demands as high as $400,000. One of the most well-known ransomware attacks of 2019 impacted 22 municipalities in Texas, with hackers requesting more than two million dollars in ransom payment to unlock the data.

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