A Few Words of Praise for the National 911 Program’s Laurie Flaherty

On Friday, December 17, Laurie Flaherty, the longtime coordinator of the National 911 Program, will retire. That will be a sad day for the 911 community and for me personally. I first got to know Laurie when I was editor-in-chief of Urgent Communications. Our paths crossed often over the years at conferences, usually when I was covering an educational session where she was speaking. Inevitably, I would make a beeline to her as soon as the session ended, at which time she would patiently answer every question that I had, generously giving me all of the time that I needed.

Broadband Could Be the Key to Unlocking Federal Funds for NG911 Implementations

It has been a few weeks since Congress reduced the amount of federal funding for Next Generation 911 (NG911) implementations in the Build Back Better Act — also known as the Budget Reconciliation Act —from $10 billion to $470 million. Also included is $20 million for administrative costs associated with the grant program that will disperse the money, $9 million to establish an NG911 cybersecurity center and $1 million for establishing an NG911 advisory board. The House passed this legislation on November 19 and it now goes to the Senate.

There seems to be a considerable amount of handwringing about what slashing NG911 funding by roughly 95 percent means for the future of this vital technology. That’s understandable. NG911 represents a quantum leap forward compared with legacy 911 systems — an apt analogy is that the former is an airplane while the latter is a horse and buggy.

Decision Regarding NG911 Is An Obstacle That Can Be Overcome

Last week the 911 community received some bad news.

The House recommended just $500 million for Next Generation 911 implementations, a fraction of the $10 billion that it originally recommended. (See the Urgent Communications story.)

We know that $500 million isn’t going to stretch very far. We also know that the $10 billion is right in line with the Next Generation 911 Cost Study that Congress requested in 2012. Three years ago, the National 911 Program published the Cost Study, with support from Mission Critical Partners. Congress had requested a comprehensive investigation into the cost of deploying NG911 service nationwide. It did so in the Middle Class Tax Relief and Job Creation Act of 2012 — the same legislation that authorized the nationwide public safety broadband network (NPSBN) being implemented under the auspices of the First Responder Network Authority (FirstNet) and provided $7 billion in seed money.

9/11 Two Decades Later — Much Done, Much Still to Do

Saturday marks the 20^th anniversary of the terrorist attacks on the World Trade Center in New York City and the Pentagon, as well as the hijacking of a third commercial airliner that day, United Airlines Flight 93, which crashed in a field near Shanksville, Pennsylvania, after passengers confronted the terrorists. The attacks resulted in 2,977 fatalities and more than 25,000 injuries. It is the deadliest single incident for firefighters and police officers in the U.S., who respectively lost 340 and 72 members that day. It remains the deadliest terrorist attack our history.

Implementing a Cybersecurity Training Program is the First Line of Defense

Cybersecurity has become a huge problem for any organization that is operating networks and/or systems, but especially so for those in the government sector, particularly public-safety and justice agencies.

Are Cloud-Based Solutions Right for Your Agency?

A lot of people in the public safety/justice/public sector sectors are talking about cloud-based solutions these days. It is easy to understand why there is so much chatter because solutions that live in the cloud offer some impressive benefits. Here are just a few:

• Cloud-based solutions typically offer best-of-breed technologies and services
• Cloud-based solutions remove the maintenance and upgrade burden from the end user from a technology perspective
• Cloud-based solutions often make it easier to share resources regionally or even broader compared with siloed, on-premises solutions
• Cloud-based solutions typically offer enhanced resiliency and redundancy compared with on-premises solutions
• Cloud-based solutions often make it easier for agencies to transfer operations to another location in “bug out” scenarios
• Cloud-based solutions are easier and faster to scale —both up and down, based on the agency’s needs at any given juncture — compared with on-premises solutions
• Cloud-based solutions typically are more secure, because providers often have greater information technology and cybersecurity resources and assets to draw upon

MCP Has a Lot Going On at Next Week’s NENA Conference

Things are starting to feel more normal, if not completely normal, as the COVID-19 pandemic seems to be winding down and various restrictions are being lifted, or at least lessened. Strong evidence of this can be found next week in Columbus, Ohio, where the National Emergency Number Association (NENA) will host its annual trade show and conference. This is the first brick-and-mortar event to be staged in the public safety communications sector in roughly a year and a half.

Data Integration Infographic Brings a Vast Technology Ecosystem Into Perspective

The technology ecosystem that exists in the public-safety/justice community is vast, complex and powerful. Because of its vastness and complexity, we developed an infographic to help clients more easily grasp it. Here’s what it looks like:

Next Week’s CAPS Explores Public-Safety Opportunities & Challenges

Having attended dozens of educational conferences over the decade that I served as editor-in-chief of Urgent Communications and Fire Chief magazines, I know an excellent one when I see it—and I can report without fear of contradiction that the second-annual Conference for Advancing Public Safety (CAPS)—being presented by Mission Critical Partners (MCP) on June 15-16—is shaping up to be an excellent educational event.

Liability Is Another Critical Reason to Be Prudent About Cybersecurity

Cyberattacks should be on the radar of every agency in the public-safety/justice community. One of the most prevalent attacks involves ransomware, which is a specific type of malware that cyberattackers use to exploit a system vulnerability and then launch a program that encrypts the organization’s data files, essentially locking them and rendering them unusable. The cyberattacker then demands a ransom—hence the name—to provide the key that unlocks the files.

Cybersecurity Threat Advisory: FortiOS Vulnerabilities

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

Exploring the Basics of Crisis Communications for Public Safety

A constant in the public safety community is that agencies, no matter where they are located, inevitably will encounter a crisis that will affect, or even disrupt, their operations. Hurricanes, wildfires, tornadoes, hazardous materials spills, cyberattacks, network outages and system failures—even a pandemic every century or so—can wreak havoc on an agency’s mission-critical operations. Consequently, it is imperative that every public safety agency has a crisis preparedness plan. This is particularly true of emergency communications centers that field 911 calls from the public and then dispatch the appropriate emergency response.