Industry News
NENA 2025: Key Takeaways, Part 2 — Cloud, ASAP, and NG911 Progress
A recent blog highlighted key insights from MCP subject-matter experts at the 2025 National Emergency Number ...
July 18, 2025
NENA 2025: How AI Is Transforming 911 Operations, Insights from MCP Experts
The 2025 edition of the National Emergency Number Association (NENA) trade show and conference was held ...
July 8, 2025
The Evolution of Criminal History Records Systems
Imagine applying for a job that requires a background check — perhaps as a teacher, healthcare worker, ...
October 21, 2024
Key Takeaways from NENA 2024 — Part 3
Previous blogs (part 1 and part 2) shared what was learned by MCP subject-matter experts during the recent ...
August 7, 2024
Key Takeaways from NENA 2024 — Part 2
A previous blog shared some of what was learned by MCP subject-matter experts during the recent National ...
July 29, 2024
Key Takeaways from NENA 2024 — Part 1
As usual, MCP subject-matter experts blanketed last week’s National Emergency Number Association (NENA) ...
July 17, 2024
A Few Final Thoughts About Organizational Change Management
Previous blogs explored the importance of organizational change management (OCM) and the significant ...
July 9, 2024
Effective Organizational Change Management Is as Necessary as Change Itself
The Greek philosopher Heraclitus famously said that change is the only constant in life. That’s because ...
July 2, 2024
Organizational Change Management Challenges Abound, but Help Is Readily Available
A previous blog made the case for why continual change is essential for any organization that wants to grow ...
June 25, 2024
Implementing a Real-Time Crime Center — Key Considerations
In a previous post, my colleague Jack Dougherty made a strong case for why implementing a real-time crime ...
June 18, 2024