MCP Insights

Newest Podcast Covers the 911 Community’s Biggest Issues — CAD System Inconsistency, the Staffing Crisis, and More

Posted on January 25, 2022 by Glenn Bischoff

For more than a half century, the 911 system in the United States has performed admirably, saving countless lives in the process. But today it needs some work. A migration to Next Generation 911, which represents a quantum leap forward in terms of capabilities compared with the legacy 911 system, is what we hear about most often. But several other key aspects require equally rapt attention.

Recently I participated in a podcast with Laurie Flaherty, the recently retired coordinator of the National 911 Program, and John Chiaramonte, president of Mission Critical Partners' consulting business, in which a few of the most pressing needs were discussed. (Click here to view the podcast, or view it as video here.)

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Decision Regarding NG911 Is An Obstacle That Can Be Overcome

Posted on November 4, 2021 by Darrin Reilly

Last week the 911 community received some bad news.

The House recommended just $500 million for Next Generation 911 implementations, a fraction of the $10 billion that it originally recommended. (See the Urgent Communications story.)

We know that $500 million isn’t going to stretch very far. We also know that the $10 billion is right in line with the Next Generation 911 Cost Study that Congress requested in 2012. Three years ago, the National 911 Program published the Cost Study, with support from Mission Critical Partners. Congress had requested a comprehensive investigation into the cost of deploying NG911 service nationwide. It did so in the Middle Class Tax Relief and Job Creation Act of 2012 — the same legislation that authorized the nationwide public safety broadband network (NPSBN) being implemented under the auspices of the First Responder Network Authority (FirstNet) and provided $7 billion in seed money.

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Honoring Two Public Safety Visionaries

Posted on July 23, 2020 by Tessa Seigworth

In Memoriam: Chief Robert Full, Pittsburgh, PA, and Robert Bloom, Alexandria, VA

The Mission Critical Partners (MCP) team was saddened to learn of the passing of two incredible public safety leaders, and friends of MCP, this past week – Former Allegheny County (Pennsylvania) EMS chief and fire marshal Robert Full and Robert Bloom, Public Safety Systems Administrator, Alexandria, Virginia, Department of Emergency and Customer Communications (DECC).

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Topics: Industry News

MCP’s Nick Falgiatore Nominated for Critical Communications Leader of the Year

Posted on March 9, 2020 by Glenn Bischoff

Three years ago, MCP’s Nick Falgiatore received an IWCE Young Professional award, which was created to showcase next-generation leaders who are shaping the future of the communications industry. Now Nick is being recognized again, having been nominated for IWCE’s Critical Communications Leader of the Year award. This program recognizes individuals whose outstanding leadership has resulted in successful critical communications implementations. MCP Insights recently chatted with Nick about what his nomination means to him, the firm and—most importantly—our clients.

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Conferences like NENA’s SBP Are Key to Advancing Emergency Response

Posted on January 20, 2020 by Sherri Griffith Powell

In the past, we’ve talked a lot about the critical role that standards play in the advancement of next generation 911 (NG911). They help to ensure interoperability between disparate solutions providers by reducing proprietary development and promoting open-source approaches to design. But as technology continues to change, standards and best practices development becomes even more important in addressing the issues that agencies continue to face when trying to fully implement NG911. That’s where conferences like the National Emergency Number Association (NENA)’s Standards & Best Practices come in.

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