The Mission-Critical Resource Center

MCP Podcast Network Episode 7: Future of 911

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The seventh episode on the MCP Podcast Network is entitled “Future of 911." This episode features the National 911 Program's director, Laurie Flaherty, and Mission Critical Partners' president, John Chiaramonte, for an engaging discussion on the most significant achievements in the 911 sector, the state of 911 communications, and the future of 911 service in the United States.

This episode can also be viewed on YouTube and Soundcloud.

Panelists include:

  • Laurie Flaherty, Coordinator of the National 911 Program. Laurie Flaherty is an emergency nurse, who has more than 25 years of clinical experience. Her experience includes flight nursing and certification as an emergency medical technician. She received her bachelor’s degree in nursing at Marquette University and has a master’s degree in emergency and trauma nursing from the University of California, San Francisco.
    For more than 15 years, Laurie has been the Coordinator of the National 911 Program, which is housed within the Office of Emergency Medical Services at the National Highway Traffic Safety Administration. In that capacity, Laurie has managed the program that has given 911 a federal “home;” served as an inclusive convener for the public and private organizations involved in delivering state and local 911 service; and a trusted source of tools, resources, and information to help the 911 community deliver optimal 911 service.

  • John Chiaramonte, President of Mission Critical Partners’ consulting business, where he leads more than 80 dedicated and specialized public safety professionals in improving our clients’ emergency response outcomes. An emergency communication, 911, and NG911 SME and executive leader, John brings nearly three decades of experience in mission-critical industries.
  • The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

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