The Mission-Critical Resource Center

A Blueprint to Help Public Safety Organizations Understand Their Environments

 In Summary:

  • For public safety officials, the task of monitoring and assessing the myriad technological and operational factors that determine the center's success or failure is a big, complicated and time-consuming job.

  • Leaders need help understanding where their centers stand regarding factors such as cybersecurity, IT and networks, next generation 911 (NG911), staffing, and more.

  • MCP's Model for Advancing Public SafetySM, also known as MAPSSM, is a proprietary assessment program that helps assess a program against standards, best practices, and the collective knowledge of MCP's 115+ specialized public safety professionals.


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10 Factors Every PSAP Needs to Consider When it Comes to Staffing the Next Generation Workforce

The Next Generation Workforce: 10 Factors Every PSAP Needs to Consider

There is a lot of change happening in 911 centers today, particularly as it relates to staffing and preparing for the modern public safety communications capabilities that come with text-to-911, Next Generation 911 (NG911) systems, and the availability of enhanced data. This quick read discusses the ten factors that every PSAP needs to consider when it comes to preparing for this transformation.

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On-Demand Webinar: The Top Strategic Public Safety Trends for 2019

There are several significant, disruptive technology and operations trends that Mission Critical Partners feels will set the stage for the future of public safety over the next three to five years. Public safety agencies must understand these trends, begin preparing for them now, and understand how to adjust their operations in order to adapt. They are trends that cannot afford to ignored.

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On-Demand Webinar: Social Media and Emergency Response

In 2018, Charleston County Consolidated 911 Center, Mission Critical Partners, RapidSOS, and RapidDeploy led a pilot project completed in September that tested the use of social media data in emergency response along with collaborators from the Penn State University.

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On-Demand Webinar: Data Integration: Moving Beyond 512 Characters of Legacy Data

Next Generation 911 and public safety broadband are opening up new opportunities for consuming and sharing data in public safety—a situation previously unimaginable in this industry. Today, we're seeing several disruptive technologies penetrate the market such as device-based hybrid location (e.g. iOS12), connected car data (Uber), and social media. Home IoT, wearables and smart city sensors are on the horizon.

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