The Mission-Critical Resource Center

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Infographic: You've Been Hacked

Are you ready to respond to a cyberattack?  They are likely to happen and your response plan will have direct bearing on your ability to mitigate such attacks, and on your cybersecurity posture as a whole.

Infographic: Cloud Factors to Consider

Benefits gained from a cloud-based solution are considerable compared with traditional implementations methods. Not only are more state and federal public safety agencies moving the cloud, but cloud-based solutions also are being leveraged by mission-critical entities such as the

Infographic: Introduction to Cloud Deployments for Public Safety and Justice Agencies

Cloud-based solutions offer some impressive benefits. Numerous innovations are being offered to enhance public safety and justice agency operations. Some agencies, however, may feel hesitant to adopt these due to a lack of familiarity. In this infographic, we introduce the varying types of cloud environments available today and explore the considerations associated with model.

MCP's Support of Iowa CJIS Helps to Make the Program 'Irreplaceable'

In Summary

  • The State of Iowa Criminal Justice Information System (Iowa CJIS) is a system of systems designed to enable the integration and sharing of information between the state’s criminal justice organizations, seamlessly and securely, in real time.
  • URL Integration, who became part of Mission Critical Partners in 2020, built the Iowa CJIS from the ground up and today, continue to support the program, which is providing incalculable benefits
  • The program has increased the amount of information being shared across the state’s criminal-justice community and has improved the data of accuracy being sent, among other benefits

The Impact of Records Management System Technology Trends on Law Enforcement Agencies

In Summary:

  • Records management systems (RMS) are the backbone of recordkeeping for law enforcement agencies
  • They enable agencies to capture, store, retrieve, analyze, and leverage data and information to support operations from incident and crime data to personnel files and information
  • RMS technology has evolved substantially over the last several years
  • To meet the demands of law enforcement agencies and the communities they serve, RMS providers have implemented myriad new capabilities

Why Body-Worn Cameras Should Be on the Radar Screen of Every Law Enforcement Agency

In Summary: 

  • A concept that is gaining considerable traction in the law-enforcement community today is that of the "connected officer," which has at its core a plethora of mission-critical technology
  • Citizens are demanding more in-depth investigations into how field personnel interact with the public and apply force.
  • According to a study that involved officers on all shifts being issued body-worn cameras, 60 percent fewer incidents and 88 percent fewer citizen complaints about officer misconduct were reported
  • This whitepaper provides a close examination of the body-worn camera implementation process, including the necessary steps for a successful deployment of this technology

The body-worn camera has become a critical tool for law-enforcement agencies. This whitepaper discusses the following:

MCP Helps Carroll County Move Closer to NG911 by Supporting Its GIS Efforts

In Summary:

  • A county in Maryland needed to develop a plan to create and maintain GIS data and continue the migration to Next Generation 911 after a key GIS professional retired.
  • GIS plays an essential role in the transition from legacy 911 service to NG911 service, which will rely on GIS-generated geospatial data to locate callers, route calls correctly, and dispatch the appropriate emegency response.
  • The county partnered with Mission Critical Partners to assume the duties of the PSAP's departed GIS professional and provide a Model for Advancing Public Safety (MAPS) assessment that would act as a roadmap for implementing NG911 service within its jurisdiction.

Whitepaper: Don’t Take Shortcuts When Developing NG911 GIS Data

Geographic information system (GIS) data is a foundational component in the migration to, and continuing operation of, Next Generation 911 (NG911) systems. But developing local GIS data so that it aligns with NG911 standards is a laborious and time-consuming process that can take months or years to complete.

Enhancing Law Enforcement with Actionable Data

In Summary:

  • Thanks to public safety broadband communications, a tremendous amount of data can now be implemented into emergency response
  • Data analytics and artificial intelligence are not new, but they are constantly evolving
  • How do law enforcement agencies harness this data in order to improve the way they serve and protect their communities?

MCP's 2020 Public Safety Predictions Infographic

Mission Critical Partners surveyed some our subject-matter experts to hear their predictions regarding what will public safety trends will shape the next decade and the public safety industry outlook. Today's public safety landscape is evolving more quickly than ever before. To help illustrate what's coming, as well as where we believe the industry is headed this year, we put together an infographic fueled by statistics on what's substantially impacting the industry, as well as where we believe its headed. See why the experts believe that actionable data, cloud-based technology deployments and new approaches to workforce management will be priorities.

A Blueprint to Help Public Safety Organizations Understand Their Environments

 In Summary:

  • For public safety officials, the task of monitoring and assessing the myriad technological and operational factors that determine the center's success or failure is a big, complicated and time-consuming job.

  • Leaders need help understanding where their centers stand regarding factors such as cybersecurity, IT and networks, next generation 911 (NG911), staffing, and more.

  • MCP's Model for Advancing Public SafetySM, also known as MAPSSM, is a proprietary assessment program that helps assess a program against standards, best practices, and the collective knowledge of MCP's 115+ specialized public safety professionals.


10 Factors Every PSAP Needs to Consider When it Comes to Staffing the Next Generation Workforce

The Next Generation Workforce: 10 Factors Every PSAP Needs to Consider

There is a lot of change happening in 911 centers today, particularly as it relates to staffing and preparing for the modern public safety communications capabilities that come with text-to-911, Next Generation 911 (NG911) systems, and the availability of enhanced data. This quick read discusses the ten factors that every PSAP needs to consider when it comes to preparing for this transformation.