The Mission-Critical Resource Center

What’s Wrong With Emergency Medical Services Today—and How To Fix It

In Summary

  • Emergency medical service has come a long way since their inception, but numerous significant challenges still exist for the agencies that provide such services and their personnel. This whitepaper explores those challenges and presents solutions for mitigating them.
  • Challenges consist of staffing, funding and billing, response and patient care
  • The solutions: apply for grants, implement non-traditional staffing models, stronger recruiting, invest in billing-friendly technology and establish nurse triage or mental health capabilities

Background

Prior to the late 1960s, emergency medical service (EMS) in the United States didn’t exist—at least not in the manner that it is provided today. Ambulances were used to transport patients to hospitals or other healthcare facilities—and not much else. In 1960, only six states had standard education programs for rescue personnel—paramedics and emergency medical technicians didn’t come into being until the early 1970s—and only four states regulated ambulance-design specifications. By 1965, the vast majority of emergency medical services from coast to coast largely were unregulated.

Read More

Episode 5: Alert and Warning Systems: A Primer

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The fifth episode on the MCP Podcast Network is entitled “Alert and Warning Systems: A Primer.” This episode explores the varying types of alert and warning systems available in today's market, as well as:

  • The most important factors agencies should consider when deploying a system
  • Red flags to be aware of when implementing a new system
  • FEMA's IPAWS system and how agencies can implement it
  • The pros and cons of onsite versus on-premises solutions
  • The most common mistakes agencies make when implementing an alert and warning system

An edited transcript is available below.

Read More

Episode 4: Solid Governance Strategies that Deliver Results

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The fourth episode on the MCP Podcast Network is entitled “Solid Governance Strategies that Deliver Results.” This episode explores best practices for a solid governance strategy.

An edited transcript is available below.

Panelists include:

  • Nancy Pollock, MCP senior consultant, applies her in-depth knowledge of public-safety communications, legislative, governance, policy, operations, and technology developed over her 35-year career to client engagements.
  • Karyn Henry, J.D., an MCP communications consultant that brings years of wireless and telecommunications group leadership towards legal and regulatory initiatives. She brings policies and procedures expertise to MCP projects to develop for innovative solutions.
  • The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.
Read More

Episode 3: How 911 Can Thrive During and Beyond the COVID-19 Pandemic; Protecting Future 911 Resilience

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The MCP Podcast Network, created by Mission Critical Partners, recently launched a three-part series entitled, “How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic.” This episode explores how an emergency communications center (ECC) leader's mindset and skillsets can protect future 911 resilience.

An edited transcript is available below.

Panelists include:

Read More

Current and Future State of Cybersecurity in Public Safety Panel Discussion

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from government leaders who have lived through an attack, as well as from public safety agency leaders who are taking aggressive steps to prevent attacks during an engaging panel discussion moderated by Glenn Bischoff.

Use the form below to download the on-demand webinar.

Read More