Region 13 Task Force in Southwestern Pennsylvania covers a population of 3 million people and 713 public safety agencies.
The Region needed a cost-effective, yet reliable, network maintenance solution to monitor its IP-based emergency services Internet Protocol (IP)-based network (ESInet).
MCP's provides the region with network maintenance and monitoring services from MCP to help them realize single-sourced, proactive and reliable network monitoring and maintenance, triage and support from one partner at the fraction of the cost of working with multiple vendors.
Overview and Agency Challenge
Looking to lower expenses without sacrificing support, Cobb County, Georgia, began exploring the possibilities of renegotiating their Project 25 (P25) land mobile radio system maintenance agreement with the vendor. They wanted to better understand the services, terms and conditions, and the associated costs included with the maintenance contract. With limited knowledge of how their fees compared to similar-sized systems in the public safety sector, they sought assurance they were paying a fair price for the support provided.