The Mission-Critical Resource Center

MCP Gives Lower Rio Grande Development Council Peace of Mind About Its Communications Network

In Summary:

  • The Lower Rio Grande Development Council, which is a voluntary association of local governments formed under Texas law as one of the state's 24 regional councils of governments (COGs), serves the region's counties by delivering 911 emergency calls to 18 emergency communications centers (ECCs).
  • They operate a Internet Protocol (IP)-based network is generally more vulnerable to outages compared to legacy networks and systems.
  • The Council turned to Mission Critical Partners in 2019 to help diminish the risk of network/system failures and keep the 911 network and its supporting systems operating optimally by providing network management and monitoring services.

Background: 

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Current and Future State of Cybersecurity in Public Safety Panel Discussion

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from government leaders who have lived through an attack, as well as from public safety agency leaders who are taking aggressive steps to prevent attacks during an engaging panel discussion moderated by Glenn Bischoff.

Use the form below to download the on-demand webinar.

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On-Demand Webinar: How to Prioritize Your Cyberrisk Prevention Efforts During COVID-19

The number of cybersecurity offerings available for government agencies to implement are increasing in quantity and complexity. Many of the solutions available in today’s market come with a considerable price tag. Prevention solutions range from password policies, centralized ID management, multi-factor authentication, penetration testing, and more. During this webinar, we’ll outline some of the tools, utilities and service you should consider deploying, especially during a time such as COVID-19 where security is more vulnerable.

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Topics: Cybersecurity, IT and Network Support, On-Demand Webinars

Posted on May 7, 2020

A Blueprint to Help Public Safety Organizations Understand Their Environments

 In Summary:

  • For public safety officials, the task of monitoring and assessing the myriad technological and operational factors that determine the center's success or failure is a big, complicated and time-consuming job.

  • Leaders need help understanding where their centers stand regarding factors such as cybersecurity, IT and networks, next generation 911 (NG911), staffing, and more.

  • MCP's Model for Advancing Public SafetySM, also known as MAPSSM, is a proprietary assessment program that helps assess a program against standards, best practices, and the collective knowledge of MCP's 115+ specialized public safety professionals.


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On-Demand Webinar: Mission-Critical Vendor Management 101

The average mission-critical agency oversees more than 30 different vendors responsible for various network systems and operations. Agencies are more dependent on vendors than ever before and, as result, their spend and risk continues to increase and their satisfaction continues to decrease. During this webinar, we discuss steps that can be taken to improve vendor performance and drive more value from your agency's vendor agreements.

Discussion topics include:

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