Resources by Mission Critical Partners

On-Demand Webinar: The Top Strategic Public Safety Trends for 2019

There are several significant, disruptive technology and operations trends that Mission Critical Partners feels will set the stage for the future of public safety over the next three to five years. Public safety agencies must understand these trends, begin preparing for them now, and understand how to adjust their operations in order to adapt. They are trends that cannot afford to ignored.

Topics: Next Generation 911 Networks, Public Safety Technology, Land Mobile Radio, Wireless & Broadband, Cybersecurity, Consulting, IT and Network Support, Workforce Optimization, Emergency Response Ecosystem, Public Safety Data, On-Demand Webinars, Shared Services / Consolidation

On-Demand Webinar: Social Media and Emergency Response

In 2018, Charleston County Consolidated 911 Center, Mission Critical Partners, RapidSOS, and RapidDeploy led a pilot project completed in September that tested the use of social media data in emergency response along with collaborators from the Penn State University.

Topics: Next Generation 911 Networks, Public Safety Technology, Consulting, Public Safety Data, On-Demand Webinars

On-Demand Webinar: Data Integration: Moving Beyond 512 Characters of Legacy Data

Next Generation 911 and public safety broadband are opening up new opportunities for consuming and sharing data in public safety—a situation previously unimaginable in this industry. Today, we're seeing several disruptive technologies penetrate the market such as device-based hybrid location (e.g. iOS12), connected car data (Uber), and social media. Home IoT, wearables and smart city sensors are on the horizon.

Topics: Next Generation 911 Networks, Public Safety Technology, Wireless & Broadband, Consulting, Public Safety Data, On-Demand Webinars

10 Facts Every PSAP Should Know About Data Integration

The future of data integration: 10 facts every public safety answering point (PSAP) should know.

Critical data is springing up everywhere. This quick read discusses the ten most important elements about data integration every public safety agency should know, ranging from precise location information, smart and safe cities, social media data usage in the PSAP, data sources, supplemental data, as well as GIS data management.

Topics: Consulting, Workforce Optimization, Emergency Response Ecosystem, Public Safety Data, Infographics

On-Demand Webinar: Making the Case for 5G in Public Safety Communications

Fifth-generation (5G) wireless communications has the ability to accommodate the fast-growing demand for bandwidth required for the delivery of multimedia content, including video, images and social media, to PSAPs. During this webinar, MCP subject-matter experts discusses how 5G can help improve emergency response and what it means for communities and public safety organizations alike.

Discussion topics during this session include:

Why 5G is critical to evolving emergency response
The types of platforms and data 5G will support
How implementation of 5G will impact municipalities
Steps you can take to prepare your public safety organization

On-demand webinar length: 45 minutes

Topics: Public Safety Technology, Wireless & Broadband, Emergency Response Ecosystem, Public Safety Data, On-Demand Webinars

Infographic: The Possibilities of a Converged FirstNet and NG911 Public Safety System

See the possibilities of a converged FirstNet and NG911 public safety system with this infographic from Mission Critical Partners.

Topics: Next Generation 911 Networks, Wireless & Broadband, Public Safety Data, Infographics

The Technical Evolution of the PSAP in a NG911 and Public Safety Broadband Environment

In Summary:

Data inputs that stream into a public safety answering point (PSAP) are increasing significantly, driven by the fact that public safety broadband and next generation 911 systems are Internet Protocol (IP)-based.
This will raise situational awareness in the PSAP to levels unimaginable only a short time ago.
Public safety broadband and NG911 must be converged for data to flow seamlessly between these two networks in order to be fully harnessed.

When public safety broadband networks, such as the Nationwide Public Safety Broadband Network being implemented under the auspices of the First Responder Network Authority, and Next Generation 911 (NG911) systems are implemented, responding to emergency events will be dramatically different than it is today for the public safety community. Today, the amount of information that telecommunicators and first responders have is severely limited. In the future, the data inputs that data inputs that stream into a public safety answering point (PSAP) are increasing significantly, driven by the fact that public safety broadband and next generation 911 systems are Internet Protocol (IP)-based.

Topics: Next Generation 911 Networks, Technology, Emergency Response Ecosystem, Public Safety Data, White Papers

On-Demand Webinar: Strategies to Mitigate Cybersecurity Risks in Today's Emergency Communications Center

In today's increasingly IP-based network environment, some of the biggest threats facing 911 call centers are unplanned network or application disruptions. These outages can be caused by hardware or circuit failures—or worse a targeted cyber attack—and gaps in support agreements and slow vendor response times can increase their severity. As a result, troubleshooting falls on the shoulders of PSAP management.

In this on-demand webinar, we discuss how PSAP network management is changing and how agencies must adjust to alleviate their risk.

In this webinar, you'll learn:

Why PSAP leadership is becoming more involved and taking on more responsibility when it comes to supporting public safety infrastructure
The critical factors impacting network reliability and continuity of operations in the PSAP
Common mistakes that are made in PSAP network management, and how they can be avoided
Key strategies for reducing the risk of cyber attack

On-demand webinar length: 45 minutes

Topics: Next Generation 911 Networks, Cybersecurity, Network Management, IT and Network Support, Public Safety Data, On-Demand Webinars

911 Operations: How Next Generation 911 and FirstNet Will Impact PSAPs

In Summary:

Together, Next Generation 911 and the Nationwide Public Safety Broadband Network will enhance the role of PSAPs exponentially.
While exciting, this also creates uncertainty as these new networks collectively will unlease a torrent of information and data that must be processed.
PSAPs will need to undergo profound operational and policy changes.

The NPSBN and NG911 will generate new forms of data communications that will enable telecommunicators to make better-informed decisions when dispatching first responders. This whitepaper discusses the profound operational changes that 911 centers will need to make in order to take advantage of the new capabilities.

Because the Nationwide Public Safety Broadband Network (NPSBN) and Next Generation 911 (NG911) are both Internet Protocol-based, broadband-enabled platforms, they will generate new forms of data communications that will flow into PSAPs and improve situational awareness dramatically. However, telecommunicator jobs are already stressful. These stresses will rise quickly if PSAPs are not well-positioned to handle the enormous amounts of data that will be available in the future. Instead, PSAPs need to make a number of major operational changes. This whitepaper discusses those operational changes, which include:

Data-analytics systems
Data storage
Modern, state-of-the-art communications systems
Bolstered telecommunicator support programs
Enhanced workplace training

Topics: Next Generation 911 Networks, Public Safety Technology, Wireless & Broadband, Consulting, Workforce Optimization, Public Safety Data, White Papers

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On-Demand Webinar: The Top Strategic Public Safety Trends for 2019

On-Demand Webinar: Social Media and Emergency Response

On-Demand Webinar: Data Integration: Moving Beyond 512 Characters of Legacy Data

10 Facts Every PSAP Should Know About Data Integration

The future of data integration: 10 facts every public safety answering point (PSAP) should know.

On-Demand Webinar: Making the Case for 5G in Public Safety Communications

Infographic: The Possibilities of a Converged FirstNet and NG911 Public Safety System

The Technical Evolution of the PSAP in a NG911 and Public Safety Broadband Environment

In Summary:

Data inputs that stream into a public safety answering point (PSAP) are increasing significantly, driven by the fact that public safety broadband and next generation 911 systems are Internet Protocol (IP)-based.

This will raise situational awareness in the PSAP to levels unimaginable only a short time ago.

Public safety broadband and NG911 must be converged for data to flow seamlessly between these two networks in order to be fully harnessed.

On-Demand Webinar: Strategies to Mitigate Cybersecurity Risks in Today's Emergency Communications Center

911 Operations: How Next Generation 911 and FirstNet Will Impact PSAPs

In Summary:

Together, Next Generation 911 and the Nationwide Public Safety Broadband Network will enhance the role of PSAPs exponentially.

While exciting, this also creates uncertainty as these new networks collectively will unlease a torrent of information and data that must be processed.

PSAPs will need to undergo profound operational and policy changes.

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