The Mission-Critical Resource Center

On-Demand Webinar: Implementing and Supporting Your Applications in the Cloud

Numerous innovations are being offered to enhance law enforcement operations. Some agencies however may feel hesitant adapting these due to lack of familiarity – sometimes on the technology but more often the intricacies involved with the specifications of the product, the process involved in acquiring the product, and working with the tech providers. This webinar aims to unpack the nuances when it comes to implementing and supporting law enforcement applications in the cloud.

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MCP Helps NCT911 Improve Its Crisis Communications

In Summary:

  • A 911 service interruption occurred in September 2018 that required the North Central Texas Council of Governments’ 911 Program (NCT911) to communicate with internal and external stakeholders during the crisis—a task made more difficult because a crisis communications plan didn’t exist at the time.
  • MCP subject-matter experts thoroughly assessed the steps taken by NCT911 to communicate information about the outage to the affected internal and stakeholders, and assess their effectiveness in reaching those groups.
  • A crisis communications plan subsequently was completed by NCT911 that contains several actions based on the recommendations provided by MCP.

Background:

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Episode 5: Alert and Warning Systems: A Primer

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The fifth episode on the MCP Podcast Network is entitled “Alert and Warning Systems: A Primer.” This episode explores the varying types of alert and warning systems available in today's market, as well as:

  • The most important factors agencies should consider when deploying a system
  • Red flags to be aware of when implementing a new system
  • FEMA's IPAWS system and how agencies can implement it
  • The pros and cons of onsite versus on-premises solutions
  • The most common mistakes agencies make when implementing an alert and warning system

An edited transcript is available below.

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The Impact of Records Management System Technology Trends on Law Enforcement Agencies

In Summary:

  • Records management systems (RMS) are the backbone of recordkeeping for law enforcement agencies
  • They enable agencies to capture, store, retrieve, analyze, and leverage data and information to support operations from incident and crime data to personnel files and information
  • RMS technology has evolved substantially over the last several years
  • To meet the demands of law enforcement agencies and the communities they serve, RMS providers have implemented myriad new capabilities

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On-Demand Webinar: Trends in RMS Technology and the Transition to NIBRS

Records-management is a cornerstone of effective policing. In today’s data-rich environment, a records-management system (RMS) with robust data-mining capabilities is critical to managing information and maintaining accurate records to keep communities safe. It is also critical for law enforcement agencies to have the ability to effectively share those records and data to support improved crime reporting.

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