The Mission-Critical Resource Center

Infographic: ESInet Design Checklist

ESInets are emergency services Internet Protocol networks that are used to transport and deliver 911 calls to NG911-compliant emergency communications centers. When designing such networks, the following essential steps should be taken:

Infographic: The Biggest Trends That Will Impact Public Safety

Mission Critical Partners surveyed industry representatives to determine the hottest trends impacting the public safety landscape in the next year. Trends are listed in order based on the volume of responses for each topic.

Infographic: You've Been Hacked

Are you ready to respond to a cyberattack?  They are likely to happen and your response plan will have direct bearing on your ability to mitigate such attacks, and on your cybersecurity posture as a whole.

Infographic: Cloud Factors to Consider

Benefits gained from a cloud-based solution are considerable compared with traditional implementations methods. Not only are more state and federal public safety agencies moving the cloud, but cloud-based solutions also are being leveraged by mission-critical entities such as the

On-Demand Webinar: Strategic Planning Webinar

In today’s evolving environment, public safety and justice agencies are continually expected to do more with less. This reality means that strategic planning, and determining how best to leverage the resources available, is more crucial than ever before. During this webinar, MCP subject-matter experts Chris Kelly and Bonnie Maney will present the importance of strategic planning for public-sector organizations and how to develop your plan.

Infographic: Introduction to Cloud Deployments for Public Safety and Justice Agencies

Cloud-based solutions offer some impressive benefits. Numerous innovations are being offered to enhance public safety and justice agency operations. Some agencies, however, may feel hesitant to adopt these due to a lack of familiarity. In this infographic, we introduce the varying types of cloud environments available today and explore the considerations associated with model.

On-Demand Webinar: Implementing and Supporting Your Applications in the Cloud

Numerous innovations are being offered to enhance law enforcement operations. Some agencies however may feel hesitant adapting these due to lack of familiarity – sometimes on the technology but more often the intricacies involved with the specifications of the product, the process involved in acquiring the product, and working with the tech providers. This webinar aims to unpack the nuances when it comes to implementing and supporting law enforcement applications in the cloud.

The Impact of Records Management System Technology Trends on Law Enforcement Agencies

In Summary:

• Records management systems (RMS) are the backbone of recordkeeping for law enforcement agencies
• They enable agencies to capture, store, retrieve, analyze, and leverage data and information to support operations from incident and crime data to personnel files and information
• RMS technology has evolved substantially over the last several years
• To meet the demands of law enforcement agencies and the communities they serve, RMS providers have implemented myriad new capabilities

On-Demand Webinar: COVID-19: Maintaining Operations Remotely

Today’s public safety answering points (PSAPs) and emergency communications centers (ECCs) play a critical role in communities during normal times, but in times of crisis, their role becomes even more important. As the COVID-19 pandemic continues its spread across the country, having a plan in place to support remote work for call takers and dispatchers to ensure ongoing operations is imperative. 

Maintaining Operations Remotely During a Public-Health Crisis

In Summary:

• As the COVID-19 pandemic continues to evolve, public safety, law enforcement and other mission-critical organizations need to prepare for the possibility of remote operations
• There are a number of options available to agencies for remote call-handling, computer-aided dispatch (CAD), and radio dispatch
• Which option makes the most sense for your agency to protect staff members from viral illnesses, like COVID-19, with minimal interruption to operations?

On-Demand Webinar: The 10 Trends That Will Impact Public Safety

As we enter a new decade of public safety, what trends will shape the next ten years of public safety communications, and the year ahead? In our first webinar of 2020 we highlighted emerging technologies and trends to help public safety leaders make more informed decisions for this year and beyond. These industry trends cannot be ignored. 

On-Demand Webinar: How to Prepare for Florida House Bill 441

On July 1, new legislation went into effect in the state of Florida that has major implications for public safety agencies. The legislation — HB 441 — introduces stringent requirements for public safety answering points (PSAPs) relating to radio and E911 communications.