The Mission-Critical Resource Center

From migrating to a new facility, acquiring forward-looking, mission-critical technology to integrating data originating from modern, digital-based devices, Mission Critical Partners is helping public safety organizations feel peace of mind and realize greater success during complex initiatives. Learn more about the benefits of working with a consultant in our infographic below.

The public safety sector has reached an inflection point. Technology has evolved dramatically, and the needs and the expectations of the public have evolved as well. What does the evolution of the emergency communications ecosystem look like?

Evaluation of proposals and award of a project are not the last steps of the request for proposals process, but they are some of the most important. This infographic outlines tips to keep in mind as you prepare for evaluation and throughout the evaluation process.

In Summary:

• Today's average public safety agency has more than 30 vendor support agreements to manage.

• Vendor support agreements have become more difficult to understand given their size and complexity.

• Public safety organizations are looking for strategies to help navigate the complexities associated with today's increasingly complicated vendor environment.

It used to be much easier for public safety agencies to manage their vendors compared to a decade ago. At that time they were simple and easy to understand and they generally only involved the radio, computer-aided dispatch (CAD) and 911 call-handling system providers.

In Summary:

• A CAD2CAD initiative within the National Capital Region (NCR) had been successful in reducing response times, a lack of governance structure and no rules or regulations regarding growth kept the model from being sustainable long term.
• MCP helped the participating agencies lay out a detailed plan for the program's future.
• Today, the CAD2CAD program sees continued success following MCP's recommendations.

Overview and Agency Challenge

Participants in the National Capital Region CAD2CAD initiative include the City of Alexandria, Arlington County, Fairfax County, Loudoun County and the Metropolitan Washington Airports Authority (MWAA), which consists of Dulles International Airport, Reagan National Airport and the Dulles Toll Road. They looked to expand the CAD2CAD initiative and establish a clear vision and governance structure, as well as determine how to make the model sustainable long-term.