Strategic Planning

Whitepaper: Today's Biggest EMS Challenges and How to Fix Them

Prior to the late 1960s, emergency medical service (EMS) in the United States didn’t exist—at least not in ...
December 6, 2021

Operational Change Management Depends Largely on Organizational Culture

by Michele Frankovich and Elizabeth Lenz The ancient philosopher Heraclitus stated that change is the only ...
May 6, 2021

Life at MCP: Meet Joe Wheeler, VP of Justice and Courts

Over the last two years, Mission Critical Partners has grown significantly through acquisition, starting with ...
March 10, 2021

Crisis Communications Planning for Mission Critical Agencies: The Basics

Public safety and other critical-infrastructure agencies responsible for providing mission-critical and ...
November 4, 2020

Missed Opportunities: Improving EMS Billing

As we have previously discussed, emergency medical services (EMS) agencies are undergoing a seismic shift in ...
October 16, 2020