MCP Insights

Succession Planning Is a Must for Every Emergency Communications Center

The term “baby boomer” applies to anyone born between 1946 and 1964. There have been a lot of us—according to ...
November 11, 2020

Crisis Communications Planning for Mission Critical Agencies: The Basics

Public safety and other critical-infrastructure agencies responsible for providing mission-critical and ...
November 4, 2020

Cybersecurity Threat Advisory: Ryuk Ransomware Activity Targeting the Healthcare and Public Health Sector

As part of our effort to inform our clients about potentially serious cybersecurity issues, MCP provides ...
November 2, 2020

MCP's Lifecycle Management Services Have Come A Long Way in Just Five Years

According to the old saying, time flies when one is having fun. The adage also applies when a new business ...
October 29, 2020

Public Safety Needs a Better Way to Triage Emergency Calls

At MCP, our mission is to help clients improve emergency response outcomes. Depending on the client and its ...
October 22, 2020

Cybersecurity Threat Advisory: Cyberthreats Affecting the United States Presidential Election

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides ...
October 20, 2020

Missed Opportunities: Improving EMS Billing

As we have previously discussed, emergency medical services (EMS) agencies are undergoing a seismic shift in ...
October 16, 2020

How Public Safety Leaders Can Develop Effective Teams

Nearly everyone is familiar with the story of Rudy Ruettiger, best known simply as “Rudy,” who walked onto ...
October 14, 2020

Resources to Get Your Agency Across the NIBRS Transition Finish Line

Considerable inconsistency traditionally has existed in terms of how law enforcement agencies from coast to ...
October 13, 2020

Meet Molly Falls: Public Safety Project Manager by Day, Triathlete by Night

After years of swimming competitively while earning bachelor’s and master’s degrees from Ball State ...
October 9, 2020

What Is Leadership?

Leadership has been defined by many people in many ways. A definition that I like goes like this: leadership ...
October 7, 2020

Cybersecurity Threat Advisory: Heightened Attack Activity Involving Trickbot Variant 'Bazar Backdoor'

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides ...
October 2, 2020