Mission Critical Partners Introduces Enhanced Cybersecurity Offering for the Public Safety Market

Subscription-based solution will provide public safety organizations with unmatched protection against ever-evolving cyber threats

State College, Pa., (April 16, 2020)—Mission Critical Partners (MCP), a leading public safety consulting and information technology (IT) support services firm, today announced the availability of its next-generation cybersecurity solution designed specifically for state and local public safety agencies. The suite of services, known as Mission-Critical NetPulse SecureSM, integrates best-of-breed cybersecurity features into one comprehensive solution designed to help such agencies reduce their vulnerabilities, defend against future attacks, and monitor and respond to security-related incidents confidently and quickly.Managing an effective cyber-defense strategy is an ongoing journey, not a one-time event. The NetPulse Secure architecture is based on industry standards and best practices—such as those suggested by the Federal Communications Commission (FCC)’s Task Force on Optimal PSAP Architecture (TFOPA), National Emergency Number Association (NENA), National Institute of Standards & Technology (NIST), and Information Technology Infrastructure Library (ITIL). Delivered in a technology-agnostic fashion, NetPulse Secure will help public safety agencies overcome the serious threat cyberattacks pose to any mission-critical communications network, a threat which is growing by the day.

The NetPulse Secure service offers the following features:

  • 24 x 7 x 365 network monitoring, analysis and reporting for infrastructure and systems (e.g., computer-aided dispatch (CAD), call-handling equipment (CHE), Emergency Services Internet Protocol Networks (ESInets), fiber-optic networks)
  • 24 x 7 x 365 monitoring for signs of compromised credentials tied to an agency’s email addresses
  • Ongoing, on-demand cybersecurity education and awareness
  • Multifactor authentication
  • Data protection and recovery
  • Security incident event management (SIEM) and 24 x 7 x 365 security monitoring
  • Password management

“While the threat against public safety communications networks has been growing by the day, the current pandemic brings unprecedented cybersecurity risks, with public safety agencies today being more vulnerable than ever before,” said David Jones, president of MCP’s Lifecycle Management Services (LMS) business. “MCP’s cybersecurity offering will help our clients strengthen their cyber-defense posture and provide the essential intelligence that’s needed to reduce threats in the ever-changing public safety communications environment.” 

Learn more about MCP’s cybersecurity offering here.

About Mission Critical Partners (MCP)

Mission Critical Partners (MCP) is an independent consulting and IT support services firm that helps clients enhance and evolve their public safety systems and operations through our extensive experience, knowledge and resources. By providing insight and support every step of the way, our clients are able to transform their mission critical operations, maximizing the value of their investments and ensuring optimal performance and success. Additional information and career opportunities are available at


Morgan Sava
Vice President, Director of Corporate Marketing
Mission Critical Partners

Topics: Company News, Cybersecurity, IT and Network Support

Posted on April 16, 2020