2020—Year in Review

The year 2020 was fraught with challenges, most notably those generated by the COVID-19 pandemic. Public safety and justice agencies from coast to coast were forced to implement, virtually overnight, new operational strategies that became necessary because employees were unable to work in their brick-and-mortar facilities, either due to illness or various shelter-in-place orders. In some cases, agencies had to rapidly execute protective measures for those employees who could arrive at work, driven by social-distancing mandates.

Why Critical Infrastructure Agencies Should Monitor for Exposed Credentials

The average number of breached data records, including credentials, per U.S.-based company, is an astounding number—28,500.

One Way To Keep Public Safety Technology Procurements from Derailing

Emergency communications centers need a lot of gear. They need wireless communications systems to communicate with first responders in the field. They need call-handling systems to process 911 calls. They need computer-aided dispatch systems, as well as mapping and automatic vehicle location applications, to dispatch the appropriate emergency response. And those are just the backbone systems. The ECC technology ecosystem that enables effective emergency response is quite expansive.

The Case for Private Long-Term Evolution Networks for Power Utilities

Next month, the Federal Communications Commission (FCC) is expected to vote on reconfiguring the 900 MHz band for the deployment of broadband services and technologies. This is an important issue that Mission Critical Partners (MCP) has been tracking for some time, and we are encouraged to see a conclusion on the horizon. 

MCP’s Nick Falgiatore Nominated for Critical Communications Leader of the Year

Three years ago, MCP’s Nick Falgiatore received an IWCE Young Professional award, which was created to showcase next-generation leaders who are shaping the future of the communications industry. Now Nick is being recognized again, having been nominated for IWCE’s Critical Communications Leader of the Year award. This program recognizes individuals whose outstanding leadership has resulted in successful critical communications implementations. MCP Insights recently chatted with Nick about what his nomination means to him, the firm and—most importantly—our clients.

MCP Once Again Adds Critical Subject-Matter Expertise—and We’re Not Done

The public safety sector has been evolving rapidly over the past decade, and continues to do so. In fact, the evolution appears to be accelerating. Among the drivers are the implementation of the nationwide public safety broadband network by the First Responder Network Authority (FirstNet) and the emergence of Next Generation 911 and text-to-911 service.

New Legislation Will Have Significant Impact on Public Safety Communications in Florida

The State of Florida recently enacted legislation that has considerable implications for public safety agencies. The law was introduced after the Marjory Stoneman Douglas High School Public Safety Commission, an organization formed to analyze the 2018 events of the Parkland, Florida, high school shooting, highlighted several opportunities to improve public safety communications within the state.

Understanding What is Good in Public Safety Communications Networks

A key component of effective emergency response is the ability for first responders to communicate with each other, and with their dispatch or control center. Not only is it critical that they can communicate across a common network platform and within the same agency, it is equally important that they have the ability to communicate with first responders from other agencies across disparate platforms. Interoperability between agencies and first responders is a critical consideration for the effectiveness of any wireless network. However, network interoperability is only the tip of the iceberg.

How Public Safety Agencies are Navigating Change and Accelerating Progress

MCP’s Model for Advancing Public Safety is Helping Agencies Build a Blueprint for Today and What They Can Become

Last year, the 911 Center that serves Harford County, Maryland, was having a hard time recruiting and retaining telecommunicators, a problem that is quite common in emergency communications centers (ECCs) across the country.

MCP Helps Butler County, PA Maximize the Value of a New Radio System While Also Boosting Coverage, Capacity and Interoperability

Butler County, PA’s radio system was facing end-of-life and had begun to experience reduced reliability. As a county the requires reliable mission-critical communications for 60 first responder agencies, it is crucial that the County’s land mobile radio (LMR) system, and the network supporting it, be available whenever and wherever it needs to be. In addition to decreased reliability the system also faced several other challenges that led the County to make the decision to replace it, including:

What’s the Future of Land Mobile Radio in a FirstNet World? [Webinar]

Nick Falgiatore, an MCP subject-matter expert from the radio and wireless team and a 2017 recipient of the IWCE Young Professional award, investigated a key question on the minds of many public safety officials last month in an Above Ground Level (agl) Magazine article.

The article, “What’s the Future of Land Mobile Radio in a FirstNet World?”, discusses how the nationwide broadband network being implemented by FirstNet will eventually provide mission-critical voice, but predicts that it’s a long way off. As a result, public safety officials should consider not only investing in—but also replacing, when appropriate—their land mobile radio (LMR) system.

Public safety needs visibility into the NPSBN’s design

For a while now, the First Responder Network Authority (FirstNet) has been describing the nationwide public safety broadband network (NPSBN) that it is implementing in partnership with AT&T as a “mission-critical” communications network for public safety. And it is entirely possible that the network will live up to its promise. But that is not the type of thing that the public safety sector will accept on face value—it is going to need proof. That’s just the way it is in public safety, a sector where lives are on the line and seconds count, every day.