Key Takeaways from 2023 APCO — Wrap Up

Last week, MCP subject-matter experts blanketed the Association of Public-Safety Communications Officials (APCO) conference in Nashville. This final blog of a three-part series wraps up what they learned. Read more key takeaways in last week’s blogs Part 1and Part 2.

Key Takeaways from 2023 APCO – Part 2

MCP subject-matter experts blanketed the annual Association of Public Safety Officials conference in Nashville this week to gain insights into emergency response's short- and long-term future. A blog posted on Tuesday identified a few of the key takeaways from the first two days. This blog covers days three and four.

Key Takeaways from 2023 APCO – Part 1

MCP subject-matter experts are blanketing the annual Association of Public-Safety Communications Officials conference

The Biggest Takeaways from Day Two of the NENA Conference 2023

MCP was out in force again yesterday at this year’s National Emergency Number Association (NENA) conference. Here’s a snippet of what we learned:

The Biggest Takeaways from Day One of the NENA Conference 2023

MCP was out in force yesterday at this year’s National Emergency Number Association (NENA) Conference 2023. Here’s a snippet of what we learned:

URL Integration Acquisition Bolsters MCP’s Data-Integration Capabilities

When we launched MCP a little more than a decade ago, we established some pretty aggressive growth goals, especially for a firm that was operating out of a garage and had no clients at the very beginning. Nevertheless, each goal was met with room to spare. Our ability to do so hinged on a single, overarching, inflexible focus on delighting the client.

A Few Words About Protecting Your Mission-Critical Facility

It’s a crazy world right now, arguably crazier than it’s ever been. Hatred seems to be flowing in the United States like a river, and unrest no longer is something that happens on the poor side of town—look out your window and you might see it happening right across the street. People-induced tragedies seem to happen every week, if not every day, and many are on a mass scale. When they do happen, it no longer seems like news because we have become inured to them—in fact, if the morning newspaper doesn’t report on such an event, it has a “man bites dog” feel to it.

How Public Safety Agencies are Navigating Change and Accelerating Progress

MCP’s Model for Advancing Public Safety is Helping Agencies Build a Blueprint for Today and What They Can Become

Last year, the 911 Center that serves Harford County, Maryland, was having a hard time recruiting and retaining telecommunicators, a problem that is quite common in emergency communications centers (ECCs) across the country.