MCP Insights

How Public Safety Agencies are Navigating Change and Accelerating Progress

Posted on August 8, 2019 by Morgan Sava

MCP’s Model for Advancing Public Safety is Helping Agencies Build a Blueprint for Today and What They Can Become

Last year, the 911 Center that serves Harford County, Maryland, was having a hard time recruiting and retaining telecommunicators, a problem that is quite common in emergency communications centers (ECCs) across the country.

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