Darrin Reilly

Pennsylvania Telecommunicator Reclassification Law Is Great — But It’s Not Enough

This being National Telecommunicators Week, I’ve been spending some time online reading about the exploits of ...
April 15, 2025

A Few Words of Praise and Gratitude for Joe Wheeler

Next February, Mission Critical Partners celebrates the 15th anniversary of its founding. From the beginning, ...
December 20, 2023

Celebrating Two Key Acquisition Anniversaries — and Looking Forward to More

Mission Critical Partners strives to add new capabilities that enable it to provide new and better service to ...
March 29, 2023

Statement from MCP on the Passage of the Spectrum Innovation Act of 2022

The House's passage of HR 7624, the Spectrum Innovation Act of 2022, is a giant leap forward for the 911 ...
August 1, 2022

While Impactful, 988 Mental Health Hotline Needs to Be Integrated with 911 to Realize Its Full Potential

Several weeks ago, 988, the Suicide and Crisis Lifeline, went live.
July 26, 2022

Decision Regarding NG911 Is An Obstacle That Can Be Overcome

Last week the 911 community received some bad news. The House recommended just $500 million for Next ...
November 4, 2021

9/11 Two Decades Later — Much Done, Much Still to Do

Saturday marks the 20th anniversary of the terrorist attacks on the World Trade Center in New York City and ...
September 10, 2021

The Key Buzzword at MCP These Days Is ‘Growth’

Last week, Mission Critical Partners (MCP) announced the acquisition of MTG Management Consultants (MTG), a ...
February 22, 2021

Succession Planning Is a Must for Every Emergency Communications Center

The term “baby boomer” applies to anyone born between 1946 and 1964. There have been a lot of us—according to ...
November 11, 2020

Public Safety Needs a Better Way to Triage Emergency Calls

At MCP, our mission is to help clients improve emergency response outcomes. Depending on the client and its ...
October 22, 2020

An Effective Way to Improve Evidence Management

An axiom within the criminal-justice community is that the more evidence that can be captured and leveraged ...
July 31, 2020

What the Public Safety Community Can Learn From the COVID-19 Pandemic

In a recent post, I touched upon some of the novel ways that the public safety community has responded to the ...
June 17, 2020