In today’s evolving emergency communications environment, public safety agencies are often expected to do more with fewer resources–smaller budgets and fewer people. This reality means that strategic planning, and determining how best to leverage the available resources, is more crucial than ever before. In this webinar, MCP subject-matter experts Chris Kelly and Bonnie Maney discuss the benefits of strategic planning for public safety agencies and different approaches to development.

In Summary:

• Emergency services in Iredell County, N.C., were faced with disparate, small facilities, aging technology and less-than-ideal working conditions.
• To overcome these challenges, the County made the decision to pursue a new facility that would house the emergency communications center, Emergency Management/Fire Services department, Iredell County Emergency Medical Services and the the Statesville EMS base under one roof, in a state-of-the-art facility.
• Today, the new Iredell County Emergency Communications Center is part of a larger complex that houses additional county agencies and departments, allowing for increased collaboration within public safety and the County at large. The new facility also offers improved working conditions for more than 200 public safety employees.

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