The Mission-Critical Resource Center

The Technical Evolution of the PSAP in a NG911 and Public Safety Broadband Environment

In Summary:

  • Data inputs that stream into a public safety answering point (PSAP) are increasing significantly, driven by the fact that public safety broadband and next generation 911 systems are Internet Protocol (IP)-based.

  • This will raise situational awareness in the PSAP to levels unimaginable only a short time ago.

  • Public safety broadband and NG911 must be converged for data to flow seamlessly between these two networks in order to be fully harnessed.


When public safety broadband networks, such as the Nationwide Public Safety Broadband Network being implemented under the auspices of the First Responder Network Authority, and Next Generation 911 (NG911) systems are implemented, responding to emergency events will be dramatically different than it is today for the public safety community. Today, the amount of information that telecommunicators and first responders have is severely limited. In the future, the data inputs that data inputs that stream into a public safety answering point (PSAP) are increasing significantly, driven by the fact that public safety broadband and next generation 911 systems are Internet Protocol (IP)-based.

Read More

MCP Helps South Carolina Counties Resolve Wireless 911 Location Challenges

In Summary:

  • Several South Carolina counties were experiencing a large volume of misrouted wireless 911 calls.

  • Wireless integrity testing was completed in fifty locations across each county.

  • The integrity testing gave the counties the empirical data necessary to work collaboratively with wireless carriers to resolve the issues.

Read More