The Mission-Critical Resource Center

On-Demand Webinar: COVID-19: Maintaining Operations Remotely

Today’s public safety answering points (PSAPs) and emergency communications centers (ECCs) play a critical role in communities during normal times, but in times of crisis, their role becomes even more important. As the COVID-19 pandemic continues its spread across the country, having a plan in place to support remote work for call takers and dispatchers to ensure ongoing operations is imperative. 

During this webinar, MCP subject-matter experts discuss:
  • The operational impact of a public health crisis like COVID-19
  • Remote work options
  • Equipping and deploying staff for remote work
  • Tips for remote call-handling, CAD, and dispatch
  • IT considerations for remote work

Please fill out the form below to access this on-demand webinar.


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