Today’s public safety answering points (PSAPs) and emergency communications centers (ECCs) play a critical role in communities during normal times, but in times of crisis, their role becomes even more important. As the COVID-19 pandemic continues its spread across the country, having a plan in place to support remote work for call takers and dispatchers to ensure ongoing operations is imperative.
During this webinar, MCP subject-matter experts discuss:- The operational impact of a public health crisis like COVID-19
- Remote work options
- Equipping and deploying staff for remote work
- Tips for remote call-handling, CAD, and dispatch
- IT considerations for remote work
