The Mission-Critical Resource Center

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On-Demand Webinar: How to Prepare for Florida House Bill 441

On July 1, new legislation went into effect in the state of Florida that has major implications for public safety agencies. The legislation — HB 441 — introduces stringent requirements for public safety answering points (PSAPs) relating to radio and E911 communications.

The Uses Continue to Emerge: Public Safety Drones and Considerations

In Summary:

  • Public safety agencies are adopting drones at increasing rates to enhance emergency response operations.
  • However, many public safety agencies run into roadblocks in leveraging this technology because public safety use cases generally are not considered in most state legislatures.
  • This whitepaper discusses what agencies should consider as they stand up their drone programs.

In this whitepaper we explore the uses cases, the potential legal impacts of using drones, and the options public safety agencies should consider when implementing a drones program.

On-Demand Webinar: Assessing Your Communications Networks and Leveraging the Results to Make Improvements

The strengths and weaknesses of your current public safety communications networks can be difficult to quantify and communicate to agency leaders and other officials. To support this effort, Mission Critical Partners launched the Model for Advancing Public SafetySM, or MAPSSM, an assessment tool designed to provide a visual representation of a network’s strengths and weaknesses. How can MAPS help your agency assess, quantify and communicate the current state of your communications network and how can the results be used to encourage decision-makers to make improvements?

On-Demand Webinar: FirstNet Preparation Strategies

Are you ready for the delivery of your state's deployment plan of FirstNet?  

Listen to this virtual webinar to hear experts from MCP provide insights and guidance regardless of your status in the preparation for FirstNet. This is a can't miss session that will help you build your organization's FirstNet strategy. This session is designed for public safety leaders and FirstNet state single points of contacts.

In this webinar we will discuss:

  • The state plan template from the FirstNet RFP and discuss the most releveant areas states should focus on
  • The ideal team players from the state that should be involved in the evaluation process
  • What you can expect from FirstNet in the coming months and how to respond

Infographic: Benefits of Working With a Public Safety Consulting Firm

From migrating to a new facility, acquiring forward-looking, mission-critical technology to integrating data originating from modern, digital-based devices, Mission Critical Partners is helping public safety organizations feel peace of mind and realize greater success during complex initiatives. Learn more about the benefits of working with a consultant in our infographic below.

Benefits-of-Working-with-a-Consultant-Final

The Evolution of the Emergency Communications Ecosystem

In Summary:

  • Emergency communications centers are not much different from what they were when they first appeared on the scene a half century ago.

  • PSAPs need to jettison the legacy analog call-handling equipment that has existed for the last 50 years, and replace it with new equipment capable of processing calls and data that originates from digital devices.

  • The evolution of the emergency communications ecosystem will result in PSAPs and telecommunicators that will look and behave very differently than they do today. 


The public safety sector and emergency communications has reached an inflection point. Technology has evolved dramatically, and the needs and expectations of the public served by PSAPs have evolved as well. Data has overtaken voice in terms of importance. As a result, PSAPs need systems that are capable of leveraging the enormous amount of data is that already available, yet inaccessible today. Legacy call-handling equipment equipment that has existed for the last 50 years needs to be replaced with new equipment capable of processing calls and data originating from digital, Internet-Protocol (IP)-based devices.

On-Demand Webinar: The Top Strategic Public Safety Trends for 2019

There are several significant, disruptive technology and operations trends that Mission Critical Partners feels will set the stage for the future of public safety over the next three to five years. Public safety agencies must understand these trends, begin preparing for them now, and understand how to adjust their operations in order to adapt. They are trends that cannot afford to ignored.

On-Demand Webinar: Data Integration: Moving Beyond 512 Characters of Legacy Data

Next Generation 911 and public safety broadband are opening up new opportunities for consuming and sharing data in public safety—a situation previously unimaginable in this industry. Today, we're seeing several disruptive technologies penetrate the market such as device-based hybrid location (e.g. iOS12), connected car data (Uber), and social media. Home IoT, wearables and smart city sensors are on the horizon.

Public Safety Should Look Hard at Mission-Critical Push-to-Talk

In Summary:

  • Push-to-talk over celluar (PTTOC) and mission-critical push-to-talk MCPTT services are provisioned over broadband wireless services and replicate the walkie-talkie functionality of traditional land mobile radio (LMR) portable radios.

  • Through gateways, these services can be interfaced with LMR networks to allow audio to be transmitted from LMR channels to the broadband application, and vice versa.

  • They offer a good alternative for personnel who have no need for a digital radio on a daily basis but need to be provided situational awareness and coordinated incident command.


This whitepaper examines push-to-talk over celluar and mission-critical push-to-talk technology, explaining why they may be a better choice than LMR in some cases, and how they provide significantly more flexibility regarding application, device and network choices. The biggest benefit of MCPTT service is that it replicates the PTT functionality of traditional LMR systems on devices that are smaller, lighter and much less expensive than portable radios traditionally carried by first responders. Also examined are important factors to consider when deciding whether to implement the technology.

On-Demand Webinar: Making the Case for 5G in Public Safety Communications

Fifth-generation (5G) wireless communications has the ability to accommodate the fast-growing demand for bandwidth required for the delivery of multimedia content, including video, images and social media, to PSAPs. During this webinar, MCP subject-matter experts discusses how 5G can help improve emergency response and what it means for communities and public safety organizations alike.

Discussion topics during this session include:
  • Why 5G is critical to evolving emergency response
  • The types of platforms and data 5G will support
  • How implementation of 5G will impact municipalities
  • Steps you can take to prepare your public safety organization

On-demand webinar length: 45 minutes 

Infographic: The Possibilities of a Converged FirstNet and NG911 Public Safety System

See the possibilities of a converged FirstNet and NG911 public safety system with this infographic from Mission Critical Partners.

On-Demand Webinar: FirstNet and NG911 Convergence: The New Public Safety Communications Platform

Over the next 5-10 years, FirstNet will deploy the Nationwide Public Safety Broadband Network (NPSBN). As a parallel process, emergency services IP networks will be built to provide interconnectivity between PSAPs to allow for deployment and utilization of Next Generation 911 (NG911) technologies by PSAPs across the nation. In this session, MCP examines the major issues involved with the transition to this new platform for public safety communications and provide a glimpse into what the emergency communications environment could look like in the next 10-20 years.