The Mission-Critical Resource Center

Client Success Story: MCP Designs and Implements Award-Winning, Advanced Transportation Management System

Client Success Story: MCP Helps Telecommunicators in Florida Prepare for the Arrival of Next Generation 911 Systems

Background

In the United States, people call 911 approximately

Client Success Story: Assessment Helps Colorado County Address Emergency Communications Center’s Challenges

MCP subject-matter experts assessed and then helped to enhance a Colorado county’s public-safety facility, operations, and governance.

Client Success Story: Arizona Department of Administration/911 Program

MCP helped AZ911 understand where each 911 system stands regarding GIS data readiness for NG911 by using the firm’s proprietary MAPS® methodology.

Client Success Story: State of Nevada DMV

The Nevada DMV moved to an online delivery model with MCP's guidanceBackground:

The Nevada DMV provides services to its nearly

MCP Enables Iowa Pilot Project to Share Inmate Healthcare Data

Iowa now has a consistent, simplified interface to exchange inmate healthcare data

MCP Assessment Helps Manatee County, FL EMS Plan Its Future

MCP delivered a five-year strategic plan and recommendations to improve the agency’s operations

MCP Provides Expertise to Lubbock, TX ECD

Today the district has a new emergency services Internet Protocol network (ESInet), new hosted 911 call-routing and call-handling capabilities, and more.

MCP Helps NCT911 Improve Its Crisis Communications

MCP and NCT911 partnered to develop an enhanced crisis communications plan to better prepare the organization to respond to crises.

MCP's Support Helps Story County, Iowa Replace Obsolete Radio System

Story County's new temporary radio system has improved coverage, capacity, and reliability for users.

MCP's Helps Manatee County, FL Replace Aging AV System

In Summary:

• Manatee County's audiovisual system that served the county’s public safety complex was experiencing significant issues concerning reliability, lack of flexibility and difficult-to-view screens.
• The county partnered with Mission Critical Partners to provide subject-matter expertise and to guide and support the procurement process.
• The new system is extremely flexible, even allowing users working remotely to access it, which has been an important benefit during the COVID-19 pandemic.

Background

Manatee County is located along Florida’s Gulf Coast. It is bordered by the cities of Tampa Bay and St. Petersburg to the north, Hardee and DeSoto counties to the east, the city of Sarasota to the south, and the Gulf of Mexico to the west. 

MCP's Support of Iowa CJIS Helps to Make the Program 'Irreplaceable'

In Summary

• The State of Iowa Criminal Justice Information System (Iowa CJIS) is a system of systems designed to enable the integration and sharing of information between the state’s criminal justice organizations, seamlessly and securely, in real time.
• URL Integration, who became part of Mission Critical Partners in 2020, built the Iowa CJIS from the ground up and today, continue to support the program, which is providing incalculable benefits
• The program has increased the amount of information being shared across the state’s criminal-justice community and has improved the data of accuracy being sent, among other benefits