Resource Center

Infographic: The New Emergency Communications Ecosystem

The public safety sector has reached an inflection point. Technology has evolved dramatically, and the needs ...
May 8, 2019

Infographic: Tips for Evaluating Vendor Proposals

Evaluation of proposals and award of a project are not the last steps of the request for proposals process, ...
April 1, 2019
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How to Navigate the Complexities of Mission-Critical Vendor Management

In Summary: Today's average public safety agency has more than 30 vendor support agreements to manage. Vendor ...
March 1, 2019
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10 Factors Every PSAP Needs to Consider When it Comes to Staffing the Next Generation Workforce

The Next Generation Workforce: 10 Factors Every PSAP Needs to Consider There is a lot of change happening in ...
February 5, 2019
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National Capital Region CAD2CAD Assessment

In Summary: A CAD2CAD initiative within the National Capital Region (NCR) had been successful in reducing ...
February 1, 2019
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The Evolution of the Emergency Communications Ecosystem

In Summary: Emergency communications centers are not much different from what they were when they first ...
January 31, 2019
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Workforce Optimization: A Smarter Solution to Resolving 911's Staffing Struggle

In Summary: Staffing struggles have plagued public safety communications for years, and the situation is ...
January 4, 2019
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MCP Helps Florida PSAP Resolve a 911 Staffing Struggle

In Summary: The PSAP operated by the Fort Myers Police Department in Florida was dealing with a significant ...
January 2, 2019
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On-Demand Webinar: The Top Strategic Public Safety Trends for 2019

There are several significant, disruptive technology and operations trends that Mission Critical Partners ...
January 1, 2019
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Whitepaper: A Smarter Approach to Resolving the 911 Hiring Struggle

In Summary: Staffing and hiring struggles have plagued public safety agencies for years and the situation is ...
January 1, 2019
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On-Demand Webinar: Social Media and Emergency Response

In 2018, Charleston County Consolidated 911 Center, Mission Critical Partners, RapidSOS, and RapidDeploy led ...
December 31, 2018

Infographic: Overcome Staffing Challenges with Workforce Optimization

According to the National Emergency Number Association (NENA), Americans make an average of 240 million 911 ...
September 3, 2018