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Shared Services

Infographic: The New Emergency Communications Ecosystem

The public safety sector has reached an inflection point. Technology has evolved dramatically, and the needs ...
May 8, 2019
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National Capital Region CAD2CAD Assessment

In Summary: A CAD2CAD initiative within the National Capital Region (NCR) had been successful in reducing ...
February 1, 2019
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911 Call-Handling System Procurement and Implementation Support in San Francisco

In Summary: The San Francisco Department of Emergency Management sought a robust, modern call-handling ...
March 1, 2018