The Mission-Critical Resource Center

Subscribe to Newsletter

Recent Posts

Infographic: The Biggest Trends That Will Impact Public Safety in 2021

The new year—2021—has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this infographic, we highlight the trends that we predict will shape the new normal and public safety’s future.

Topics: Infographics

On-Demand Webinar: The Biggest Public Safety Trends That Will Impact Public Safety in 2021

The year 2020 was fraught with challenges and their effects will be long-lasting. Now, 2021 has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this on-demand webinar, we highlight the trends that we predict will shape the new normal and public safety’s future.

Client Success Story: Tennessee Emergency Communications Board

In Summary

  • The Tennessee Emergency Communications Board (TECB) provides management and operations support to Tennessee's 100 emergency communications districts (ECDs), which in turn provide emergency communications services to the state's citizens and visitors via 119 primary and 24 secondary or backup emergency communications centers.
  • Because of cybersecurity threats, the TECB decided that it needed a baseline security and cybersecurity assessment of Tennessee's 911 environment, and the Board partnered with Mission Critical Partners to conduct the assessment.
  • As part of the project, each ECC received a report that identified and prioritized the risks associated with its unique 911 network and system environment, as well as strategies and tactics that each ECC could use to improve its physical security and cybersecurity posture.

Background

The TECB is transitioning to a statewide emergency services Internet Protocol (IP) network (ESInet) that will provide the transport architecture necessary to deliver 911 calls to Next Generation 911 (NG911)-compliant ECCs. NG911 is an advanced broadband communications system that enables the transmission of real-time text, images and video, in addition to voice, to help improve emergency response. 

Episode 4: Solid Governance Strategies that Deliver Results

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The fourth episode on the MCP Podcast Network is entitled “Solid Governance Strategies that Deliver Results.” This episode explores best practices for a solid governance strategy.

An edited transcript is available below.

Panelists include:

  • Nancy Pollock, MCP senior consultant, applies her in-depth knowledge of public-safety communications, legislative, governance, policy, operations, and technology developed over her 35-year career to client engagements.
  • Karyn Henry, J.D., an MCP communications consultant that brings years of wireless and telecommunications group leadership towards legal and regulatory initiatives. She brings policies and procedures expertise to MCP projects to develop for innovative solutions.
  • The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

MCP's Support of Iowa CJIS Helps to Make the Program 'Irreplaceable'

In Summary

  • The State of Iowa Criminal Justice Information System (Iowa CJIS) is a system of systems designed to enable the integration and sharing of information between the state’s criminal justice organizations, seamlessly and securely, in real time.
  • URL Integration, who became part of Mission Critical Partners in 2020, built the Iowa CJIS from the ground up and today, continue to support the program, which is providing incalculable benefits
  • The program has increased the amount of information being shared across the state’s criminal-justice community and has improved the data of accuracy being sent, among other benefits

On-Demand Webinar: Moving to NIBRS: Preparing Your Agency for Compliance and Options to Consider

In January 2021, the Federal Bureau of Investigation (FBI) will stop collecting Uniform Crime Report (UCR) summary data and only collect data through the National Incident-Based Reporting System (NIBRS). There are many questions, both technical and operational, about how agencies can meet the compliance deadline, especially when it comes to the challenges of report validation, personnel training and developing new, effective workflows.

During this session, Mission Critical Partners discusses the following:

Vendor Roundtable: How Does the FCC’s 6 GHz Ruling Impact Public Safety Communications?

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from members of the microwave vendor community as they share their thoughts on the future of public safety microwave systems in light of the FCC’s recent 6 GHz ruling.

Use the form below to download the on-demand webinar.

Current and Future State of Cybersecurity in Public Safety Panel Discussion

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from government leaders who have lived through an attack, as well as from public safety agency leaders who are taking aggressive steps to prevent attacks during an engaging panel discussion moderated by Glenn Bischoff.

Use the form below to download the on-demand webinar.

Episode 2: How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic: Rallying the 911 Resilient Mindset

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The MCP Podcast Network, created by Mission Critical Partners, recently launched a three-part series entitled, “How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic.” This episode explores how an emergency communications center (ECC) leader's mindset and skillsets can make a difference in the well being of 911 center personnel.

An edited transcript is available below.

On-Demand Webinar: How to Prioritize Your Cyberrisk Prevention Efforts During COVID-19

The number of cybersecurity offerings available for government agencies to implement are increasing in quantity and complexity. Many of the solutions available in today’s market come with a considerable price tag. Prevention solutions range from password policies, centralized ID management, multi-factor authentication, penetration testing, and more. During this webinar, we’ll outline some of the tools, utilities and service you should consider deploying, especially during a time such as COVID-19 where security is more vulnerable.

Podcast Episode 1: How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic: Coming to Grips with the Psychological Impacts

Mission Critical Partners' new, informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The MCP Podcast Network, created by Mission Critical Partners, launches with a three-part series entitled, “How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic.”

Information-Sharing Enterprise in Georgia Supported by MCP Improves Efficiency, Data Quality

In Summary: 

  • The State of Georgia's criminal justice community knew that it needed to improve data quality
  • While the project started small, it was soon realized that sustainable statewide improvements would significantly improve the flow of data and information throughout the criminal case lifecycle
  • The ultimate goal of the program was to enhance and improve the criminal justice process by moving documents and information seamlessly between systems