The Mission-Critical Resource Center

MCP Enables Iowa Pilot Project to Share Inmate Healthcare Data

Iowa now has a consistent, simplified interface to exchange inmate healthcare data

What’s Wrong With Emergency Medical Services Today—and How To Fix It

In Summary

• Emergency medical service has come a long way since their inception, but numerous significant challenges still exist for the agencies that provide such services and their personnel. This whitepaper explores those challenges and presents solutions for mitigating them.
• Challenges consist of staffing, funding and billing, response and patient care
• The solutions: apply for grants, implement non-traditional staffing models, stronger recruiting, invest in billing-friendly technology and establish nurse triage or mental health capabilities

Background

Prior to the late 1960s, emergency medical service (EMS) in the United States didn’t exist—at least not in the manner that it is provided today. Ambulances were used to transport patients to hospitals or other healthcare facilities—and not much else. In 1960, only six states had standard education programs for rescue personnel—paramedics and emergency medical technicians didn’t come into being until the early 1970s—and only four states regulated ambulance-design specifications. By 1965, the vast majority of emergency medical services from coast to coast largely were unregulated.

On-Demand Webinar: Implementing and Supporting Your Applications in the Cloud

Numerous innovations are being offered to enhance law enforcement operations. Some agencies however may feel hesitant adapting these due to lack of familiarity – sometimes on the technology but more often the intricacies involved with the specifications of the product, the process involved in acquiring the product, and working with the tech providers. This webinar aims to unpack the nuances when it comes to implementing and supporting law enforcement applications in the cloud.

Whitepaper: ESInet Deployment: Unlocking the Power of the ESInet

In Summary: 

• This whitepaper examines the advantages and the disadvantages of three approaches to provisioning an emergency services Internet protocol network—which not only provides the foundation of a Next Generation 911 system, but also performs other important functions.
• Three ways exist to implement an ESInet: contract with a commercial entity or self-provision. A third model is a hybrid ESInet model.
• The path an agency uses can take two very different tasks, and each has its unique advantages and disadvantages. The path an agency chooses will depend heavily on its financial and IT resources, whether it can be coalesce regional support, and the level of commitment it can and is willing to lend to the project.

Background 

Next Generation 911 (NG911) systems represent a quantum leap forward for the public-safety community and the citizens that it serves. Internet Protocol (IP)-based and broadband-enabled, such systems are capable of considerably more than legacy 911 systems—which is why many emergency communications centers (ECCs) from coast to coast are clamoring to implement them.

MCP's Helps Manatee County, FL Replace Aging AV System

In Summary:

• Manatee County's audiovisual system that served the county’s public safety complex was experiencing significant issues concerning reliability, lack of flexibility and difficult-to-view screens.
• The county partnered with Mission Critical Partners to provide subject-matter expertise and to guide and support the procurement process.
• The new system is extremely flexible, even allowing users working remotely to access it, which has been an important benefit during the COVID-19 pandemic.

Background

Manatee County is located along Florida’s Gulf Coast. It is bordered by the cities of Tampa Bay and St. Petersburg to the north, Hardee and DeSoto counties to the east, the city of Sarasota to the south, and the Gulf of Mexico to the west. 

On-Demand Webinar: A Panel Discussion on 911 Crisis Preparedness Planning

In this on-demand session, MCP and regional and state-level 911 directors to learn best practices for mitigating major 911 service interruptions, including:

• Continuity-of-operations planning (COOP) at state and regional levels
• The importance of a crisis preparedness plan
• The use of tabletop exercises to assess the organization’s preparedness

Infographic: The Biggest Trends That Will Impact Public Safety in 2021

The new year—2021—has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this infographic, we highlight the trends that we predict will shape the new normal and public safety’s future.

On-Demand Webinar: The Biggest Public Safety Trends That Will Impact Public Safety in 2021

The year 2020 was fraught with challenges and their effects will be long-lasting. Now, 2021 has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this on-demand webinar, we highlight the trends that we predict will shape the new normal and public safety’s future.

Episode 4: Solid Governance Strategies that Deliver Results

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The fourth episode on the MCP Podcast Network is entitled “Solid Governance Strategies that Deliver Results.” This episode explores best practices for a solid governance strategy.

An edited transcript is available below.

Panelists include:

• Nancy Pollock, MCP senior consultant, applies her in-depth knowledge of public-safety communications, legislative, governance, policy, operations, and technology developed over her 35-year career to client engagements.
• Karyn Henry, J.D., an MCP communications consultant that brings years of wireless and telecommunications group leadership towards legal and regulatory initiatives. She brings policies and procedures expertise to MCP projects to develop for innovative solutions.
• The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

MCP's Support of Iowa CJIS Helps to Make the Program 'Irreplaceable'

In Summary

• The State of Iowa Criminal Justice Information System (Iowa CJIS) is a system of systems designed to enable the integration and sharing of information between the state’s criminal justice organizations, seamlessly and securely, in real time.
• URL Integration, who became part of Mission Critical Partners in 2020, built the Iowa CJIS from the ground up and today, continue to support the program, which is providing incalculable benefits
• The program has increased the amount of information being shared across the state’s criminal-justice community and has improved the data of accuracy being sent, among other benefits

On-Demand Webinar: Moving to NIBRS: Preparing Your Agency for Compliance and Options to Consider

In January 2021, the Federal Bureau of Investigation (FBI) will stop collecting Uniform Crime Report (UCR) summary data and only collect data through the National Incident-Based Reporting System (NIBRS). There are many questions, both technical and operational, about how agencies can meet the compliance deadline, especially when it comes to the challenges of report validation, personnel training and developing new, effective workflows.

During this session, Mission Critical Partners discusses the following:

Vendor Roundtable: How Does the FCC’s 6 GHz Ruling Impact Public Safety Communications?

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from members of the microwave vendor community as they share their thoughts on the future of public safety microwave systems in light of the FCC’s recent 6 GHz ruling.

Use the form below to download the on-demand webinar.