MCP Insights

NENA 2025: How AI Is Transforming 911 Operations, Insights from MCP Experts

The 2025 edition of the National Emergency Number Association (NENA) trade show and conference was held recently in Long Beach, California. Three Mission Critical Partners (MCP) experts attended and brought back keen insights on what’s changing, what’s working, and what still needs attention:

• David Jones, senior vice president of strategic accounts
• Jenna Streeter, communications consultant
• Jaime Young, communications consultant

Here are their key takeaways:

Happy Anniversary, David Jones!

This week, the National Emergency Number Association (NENA) holds its annual convention and trade show in Long Beach, California.

A Tribute to the Unique, Invaluable, and Irreplaceable Charles Conley

In the 11 years that I’ve been with Mission Critical Partners, I have had the privilege and pleasure of working alongside a great many people who are very special, in their abilities,

Cybersecurity Threat Advisory: Microsoft SharePoint Deserialization Vulnerability

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

Disruptive Technologies Are ‘Absolutely a Necessity’

In a session held during last week’s Conference for Advancing the Public Sector (CAPS), panelist Charles Werner stated that it is “absolutely a necessity” for public-sector organizations to pursue disruptive technologies. “It’s what makes us better,” said Werner, director of Drone Responders and the former chief of the Charlottesville (Virginia) Fire Department and former chair of the Department of Homeland Security’s SAFECOM committee.

The Cybersecurity Puzzle Keeps Getting More Complex

Today I had the pleasure and privilege of moderating a session during our virtual Conference for Advancing the Public Sector entitled “Cybersecurity Trends: What's Next and How to Prepare for It." This was one of a half dozen sessions presented today. MCP created CAPS five years ago to bring together the public sector’s greatest minds to explore the sector’s greatest challenges and opportunities.

CAPS 2024 continues MCP’s long tradition of thought leadership

There are many things of which we’re proud, starting with our collective ability to transform emergency-response and justice outcomes throughout the decade and a half that MCP has existed.

Key Takeaways from the National Association for Court Management Conference

MCP subject-matter experts Heather Pettitt, Jim Pingel, and Nicole Jensen Albrecht covered the National Association of Court Management (NACM) conference recently held in New Orleans.

Key Takeaways from NENA 2024 — Part 3

Previous blogs (part 1 and part 2) shared what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. This blog wraps up our coverage.

Key Takeaways from NENA 2024 — Part 2

A previous blog shared some of what was learned by MCP subject-matter experts during the recent National Emergency Number Association (NENA) conference and trade show. Here are a few more snippets: 

Key Takeaways from NENA 2024 — Part 1

As usual, MCP subject-matter experts blanketed last week’s National Emergency Number Association (NENA) conference and trade show. The following represents some of what they learned.

Another Shining Accomplishment Is the NG911 Cost Study

This year, in a series of blog posts, we are revisiting some of the most impactful projects that MCP has supported over its first decade and a half of existence.