911 and Emergency Communications Centers (4)

Interoperability Takes a Village — Join Us in This Effort

Twenty years ago, communications interoperability in the emergency response sector was thought of solely in ...
June 7, 2022

MAPS Assessments Show That, In Some Places, NG911 Is Progressing Nicely

Since MCP’s inception more than a dozen years ago, our subject-matter experts (SMEs) have conducted hundreds ...
May 26, 2022

Computer-Aided Dispatch Trends That Should Be on Your Radar — Part 2

A previous blog explored several short-term trends regarding computer-aided dispatch (CAD) of which emergency ...
May 2, 2022

Computer-Aided Dispatch Trends That Should Be on Your Radar — Part 1

Computer-aided dispatch (CAD) systems are the lifeblood of every emergency communications center (ECC) — ...
April 25, 2022

Learn the Ins and Outs of Cloud Implementations for Public-Sector Agencies in Our Latest Podcasts

The “cloud” still seems to be a thing of mystery to many in the public sector. To help unravel the mystery, ...
March 15, 2022

New Podcast Offers Numerous Ideas to Solving the 911 Community’s Staffing Problems

Dutch folklore recounts the story of a little boy who plugs a hole that formed in a dike, using only his ...
February 4, 2022

Newest Podcast Covers the 911 Community’s Biggest Issues — CAD System Inconsistency, the Staffing Crisis, and More

For more than a half century, the 911 system in the United States has performed admirably, saving countless ...
January 25, 2022

A Toolkit Designed To Help Telecommunicators Get Their Due

A problem long has existed in the 911 community, which is that telecommunicators working in emergency ...
January 4, 2022

Take This Step to Move Next Generation 911 Interconnection Forward

Next generation 911 (NG911) networks represent a huge leap forward compared with legacy 911 systems. They ...
December 29, 2021

A Few Words of Praise for the National 911 Program’s Laurie Flaherty

On Friday, December 17, Laurie Flaherty, the longtime coordinator of the National 911 Program, will retire. ...
December 9, 2021

Broadband Could Be the Key to Unlocking Federal Funds for NG911 Implementations

It has been a few weeks since Congress reduced the amount of federal funding for Next Generation 911 (NG911) ...
November 30, 2021

911 Telecommunicators Need Help and Alternative Responses Are Part of the Solution

Emergency communications centers (ECCs) — also known as public-safety answering points (PSAPs) —handle an ...
November 10, 2021