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Broadband Could Be the Key to Unlocking Federal Funds for NG911 Implementations

It has been a few weeks since Congress reduced the amount of federal funding for Next Generation 911 (NG911) implementations in the Build Back Better Act — also known as the Budget Reconciliation Act —from $10 billion to $470 million. Also included is $20 million for administrative costs associated with the grant program that will disperse the money, $9 million to establish an NG911 cybersecurity center and $1 million for establishing an NG911 advisory board. The House passed this legislation on November 19 and it now goes to the Senate.

There seems to be a considerable amount of handwringing about what slashing NG911 funding by roughly 95 percent means for the future of this vital technology. That’s understandable. NG911 represents a quantum leap forward compared with legacy 911 systems — an apt analogy is that the former is an airplane while the latter is a horse and buggy.

911 Telecommunicators Need Help and Alternative Responses Are Part of the Solution

Emergency communications centers (ECCs) — also known as public-safety answering points (PSAPs) —handle an enormous volume of 911 calls, about 240 million annually nationwide. This figure is expected to rise significantly over the next few years, driven by smartphones, alarm systems, and internet of things (IoT) devices (e.g., wearable medical monitors).

As call volumes rise, telecommunicators who already are short/understaffed, undertrained, and under siege in many ECCs will be subject to even greater pressures as they work to send the correct response in the shortest amount of time. Fortunately, ways exist to relieve these pressures, and many agencies are exploring how they can strengthen and diversify how they respond to calls for service, both 911 and non-emergency.

Decision Regarding NG911 Is An Obstacle That Can Be Overcome

Last week the 911 community received some bad news.

The House recommended just $500 million for Next Generation 911 implementations, a fraction of the $10 billion that it originally recommended. (See the Urgent Communications story.)

We know that $500 million isn’t going to stretch very far. We also know that the $10 billion is right in line with the Next Generation 911 Cost Study that Congress requested in 2012. Three years ago, the National 911 Program published the Cost Study, with support from Mission Critical Partners. Congress had requested a comprehensive investigation into the cost of deploying NG911 service nationwide. It did so in the Middle Class Tax Relief and Job Creation Act of 2012 — the same legislation that authorized the nationwide public safety broadband network (NPSBN) being implemented under the auspices of the First Responder Network Authority (FirstNet) and provided $7 billion in seed money.

An Introduction to Data Lakes for Public Safety and Justice Organizations

Imagine that you're a fisherman, and you need to catch a large volume and wide variety of fish. Now imagine that the fish scatter amongst numerous rivers and streams, a situation that makes your task far more time-consuming and difficult. Moreover, you risk missing some types of fish you need to catch to fulfill your mission, either because you can't find them or you run out of time.

This metaphor describes the environment in which public safety and justice organizations are working today. Many systems exist that generate or store information vital to investigators, prosecutors, judges, and corrections officials. However, many are unable to access the information when they need to do so. That's because siloes exist in these systems, making it incredibly challenging for the individual entities that comprise the public safety and justice ecosystem — the 911 community, law enforcement, prosecutors, the courts, and jails/prisons — to exchange data. Siloed systems are analogous to the rivers and streams in our metaphor.

Cybersecurity Threat Advisory: BlackMatter Ransomware

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.

9/11 Two Decades Later — Much Done, Much Still to Do

Saturday marks the 20th anniversary of the terrorist attacks on the World Trade Center in New York City and the Pentagon, as well as the hijacking of a third commercial airliner that day, United Airlines Flight 93, which crashed in a field near Shanksville, Pennsylvania, after passengers confronted the terrorists. The attacks resulted in 2,977 fatalities and more than 25,000 injuries. It is the deadliest single incident for firefighters and police officers in the U.S., who respectively lost 340 and 72 members that day. It remains the deadliest terrorist attack our history.

Implementing a Cybersecurity Training Program is the First Line of Defense

Cybersecurity has become a huge problem for any organization that is operating networks and/or systems, but especially so for those in the government sector, particularly public-safety and justice agencies.

Are Cloud-Based Solutions Right for Your Agency?

A lot of people in the public safety/justice/public sector sectors are talking about cloud-based solutions these days. It is easy to understand why there is so much chatter because solutions that live in the cloud offer some impressive benefits. Here are just a few:

  • Cloud-based solutions typically offer best-of-breed technologies and services
  • Cloud-based solutions remove the maintenance and upgrade burden from the end user from a technology perspective
  • Cloud-based solutions often make it easier to share resources regionally or even broader compared with siloed, on-premises solutions
  • Cloud-based solutions typically offer enhanced resiliency and redundancy compared with on-premises solutions
  • Cloud-based solutions often make it easier for agencies to transfer operations to another location in “bug out” scenarios
  • Cloud-based solutions are easier and faster to scale —both up and down, based on the agency’s needs at any given juncture — compared with on-premises solutions
  • Cloud-based solutions typically are more secure, because providers often have greater information technology and cybersecurity resources and assets to draw upon

MCP Has a Lot Going On at Next Week’s NENA Conference

Things are starting to feel more normal, if not completely normal, as the COVID-19 pandemic seems to be winding down and various restrictions are being lifted, or at least lessened. Strong evidence of this can be found next week in Columbus, Ohio, where the National Emergency Number Association (NENA) will host its annual trade show and conference. This is the first brick-and-mortar event to be staged in the public safety communications sector in roughly a year and a half.

Data Integration Infographic Brings a Vast Technology Ecosystem Into Perspective

The technology ecosystem that exists in the public-safety/justice community is vast, complex and powerful. Because of its vastness and complexity, we developed an infographic to help clients more easily grasp it. Here’s what it looks like:

This Month’s Cyberchat Shines a Light on the Rise of Ransomware

Earlier this year, we ramped up our cybersecurity efforts by launching a series of monthly video chats in which we summarize the most recent threats, share information from entities such as the Federal Bureau of Investigation (FBI) and the Cybersecurity Infrastructure Security Agency (CISA), and offer tips for preventing cyberattacks and mitigating them if they occur. This month’s Cyberchat video, which can be viewed below, contains some important information that public-sector and critical infrastructure agencies need to have.

Double the Attack, Double the Fees

Double-encryption ransomware attacks, which typically include cyberattackers encrypting a target’s data twice, at the same time or shortly after each other, are on the rise. In this month’s video, we explore how agencies can mitigate the risk of a double-encryption attack and begin the rebuilding process if one occurs.

Cybersecurity Threat Advisory: Nobelium Spear Phishing Activity

As part of our effort to inform our clients about potential and serious cybersecurity issues, MCP provides advisories about vulnerabilities and exploits that could threaten the operations of their critical communications networks. Sign up to receive these advisories in your inbox as soon as they are released.