911 and Emergency Communications Centers (3)
Recent Outages Reinforce the Need for 911 Center Diversity
How many botched light-pole installations does it take to cause 911 service interruptions across multiple ...
April 25, 2024
Telecommunicators Week Is Great, But It’s Only a Start
As a former 911 telecommunicator, this week, National Public Safety Telecommunicators Week, always has been ...
April 18, 2024
The Biggest Takeaways from Day Two of the NENA Conference 2023
MCP was out in force again yesterday at this year’s National Emergency Number Association (NENA) conference. ...
June 21, 2023
The Biggest Takeaways from Day One of the NENA Conference 2023
MCP was out in force yesterday at this year’s National Emergency Number Association (NENA) Conference 2023. ...
June 20, 2023
Key Takeaways from the IJIS Institute’s Community Conference
Last week I attended the IJIS Institute’s first community forum in Austin, Texas, with several MCP ...
June 19, 2023
A Few Words About Marc Berryman — GIS Visionary and Vital Voice of Reason
In a few days, I will have the distinct, yet bittersweet, honor to accept the National Emergency Number ...
June 16, 2023
Cybersecurity Governance and Why It’s an Indispensable Element of Effective Cybersecurity Planning
Every organization should have a cybersecurity program to prevent — ideally — and mitigate cyberattacks. This ...
May 16, 2023
While Status for Telecommunicators Starts to Improve, Compensation Continues to Lag
National Telecommunicators Week is being celebrated nationwide this week. And rightly so. Telecommunicators ...
April 12, 2023
The Biggest Takeaways from ‘911 Goes to Washington’
Several MCPers recently attended the annual “911 Goes to Washington” event, where industry and government ...
March 13, 2023
988 Crisis Response System Failure Puts Integration with 911 Into Sharp Focus
A few weeks ago, Darrin Reilly, MCP’s president and CEO, authored a blog that explained why the new
December 5, 2022