The Mission-Critical Resource Center

Whitepaper: Proactively Managing Risks Using the NIST Cybersecurity Framework

The risks that come with cybersecurity are often overwhelming for many organizations, and building a robust mitigation program is a complex undertaking.

There are a number of cybersecurity standards and frameworks available that provide business leaders and IT professionals with a set of measures, best practices, and tactics to foster effective cyber

On-Demand Webinar: How to Navigate Today’s Unprecedented Rural Broadband Opportunity

Strengthening statewide connectivity and implementing rural broadband expansion is a top priority of state and local government leaders. It is also a national priority at the federal level—American Rescue Plan funding will enable rural broadband to advance in a way that would never

MCP Podcast Network Episode 8: Alternative Policy Response

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

On this episode of MCP Podcast Network is entitled “Alternative Response Strategies for 911 Centers." This episode features  Executive Director for Northwest Central Dispatch System in Arlington Heights, Illinois, John Ferraro, and Mission Critical Partners' Operations Manager, Bonnie Maney, for an engaging discussion on how public sector organizations are evolving and how the transformation will result in improved outcomes in the communities they serve.

On-Demand Webinar: Strategic Planning Webinar

In today’s evolving environment, public safety and justice agencies are continually expected to do more with less. This reality means that strategic planning, and determining how best to leverage the resources available, is more crucial than ever before. During this webinar, MCP subject-matter experts Chris Kelly and Bonnie Maney will present the importance of strategic planning for public-sector organizations and how to develop your plan.

Infographic: Introduction to Cloud Deployments for Public Safety and Justice Agencies

Cloud-based solutions offer some impressive benefits. Numerous innovations are being offered to enhance public safety and justice agency operations. Some agencies, however, may feel hesitant to adopt these due to a lack of familiarity. In this infographic, we introduce the varying types of cloud environments available today and explore the considerations associated with model.

MCP Podcast Network Episode 7: Future of 911

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The seventh episode on the MCP Podcast Network is entitled “Future of 911." This episode features the National 911 Program's director, Laurie Flaherty, and Mission Critical Partners' president, John Chiaramonte, for an engaging discussion on the most significant achievements in the 911 sector, the state of 911 communications, and the future of 911 service in the United States.

MCP Enables Iowa Pilot Project to Share Inmate Healthcare Data

Iowa now has a consistent, simplified interface to exchange inmate healthcare data

MCP Assessment Helps Manatee County, FL EMS Plan Its Future

MCP delivered a five-year strategic plan and recommendations to improve the agency’s operations

What’s Wrong With Emergency Medical Services Today—and How To Fix It

In Summary

• Emergency medical service has come a long way since their inception, but numerous significant challenges still exist for the agencies that provide such services and their personnel. This whitepaper explores those challenges and presents solutions for mitigating them.
• Challenges consist of staffing, funding and billing, response and patient care
• The solutions: apply for grants, implement non-traditional staffing models, stronger recruiting, invest in billing-friendly technology and establish nurse triage or mental health capabilities

Background

Prior to the late 1960s, emergency medical service (EMS) in the United States didn’t exist—at least not in the manner that it is provided today. Ambulances were used to transport patients to hospitals or other healthcare facilities—and not much else. In 1960, only six states had standard education programs for rescue personnel—paramedics and emergency medical technicians didn’t come into being until the early 1970s—and only four states regulated ambulance-design specifications. By 1965, the vast majority of emergency medical services from coast to coast largely were unregulated.

On-Demand Webinar: Implementing and Supporting Your Applications in the Cloud

Numerous innovations are being offered to enhance law enforcement operations. Some agencies however may feel hesitant adapting these due to lack of familiarity – sometimes on the technology but more often the intricacies involved with the specifications of the product, the process involved in acquiring the product, and working with the tech providers. This webinar aims to unpack the nuances when it comes to implementing and supporting law enforcement applications in the cloud.

How Licensees Can Protect Themselves When Unlicensed Users Enter the 6 GHz Band

In Summary: 

• Last year, the Federal Communications Commission issued an order that enables unlicensed devices to share 1,200 megahertz (MHz) of spectrum in the 6 gigahertz (GHz) band. This whitepaper explores the potential impacts on public safety agencies and strategies for mitigating them.
• “Interference is going to happen,” says Mark Gibson, director of business development and regulatory policy for Comsearch. “The question is, what is going to be done about it?”
• The path an agency uses can take two very different tasks, and each has its unique advantages and disadvantages. The path an agency chooses will depend heavily on its financial and IT resources, whether it can be coalesce regional support, and the level of commitment it can and is willing to lend to the project.

Background

MCP Provides Expertise to Lubbock, TX ECD

Today the district has a new emergency services Internet Protocol network (ESInet), new hosted 911 call-routing and call-handling capabilities, and more.