The Mission-Critical Resource Center

Infographic: The Biggest Trends That Will Impact Public Safety in 2021

The new year—2021—has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this infographic, we highlight the trends that we predict will shape the new normal and public safety’s future.

On-Demand Webinar: The Biggest Public Safety Trends That Will Impact Public Safety in 2021

The year 2020 was fraught with challenges and their effects will be long-lasting. Now, 2021 has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this on-demand webinar, we highlight the trends that we predict will shape the new normal and public safety’s future.

Episode 6: Data-Driven Criminal Justice

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The sixth episode on the MCP Podcast Network is entitled “Data-Driven Criminal Justice.” This episode explores how data integration can improve the criminal justice process and result in better information and more effective and data-driven decision-making. Every criminal justice agency is dependent on its partners, whether it be courts, prosecutors, corrections, law enforcement, or any other partners for information to be there in a timely manner. Additional topics of discussion include:

Episode 5: Alert and Warning Systems: A Primer

Episode 4: Solid Governance Strategies that Deliver Results

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The fourth episode on the MCP Podcast Network is entitled “Solid Governance Strategies that Deliver Results.” This episode explores best practices for a solid governance strategy.

An edited transcript is available below.

Panelists include:

• Nancy Pollock, MCP senior consultant, applies her in-depth knowledge of public-safety communications, legislative, governance, policy, operations, and technology developed over her 35-year career to client engagements.
• Karyn Henry, J.D., an MCP communications consultant that brings years of wireless and telecommunications group leadership towards legal and regulatory initiatives. She brings policies and procedures expertise to MCP projects to develop for innovative solutions.
• The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

MCP's Support of Iowa CJIS Helps to Make the Program 'Irreplaceable'

In Summary

• The State of Iowa Criminal Justice Information System (Iowa CJIS) is a system of systems designed to enable the integration and sharing of information between the state’s criminal justice organizations, seamlessly and securely, in real time.
• URL Integration, who became part of Mission Critical Partners in 2020, built the Iowa CJIS from the ground up and today, continue to support the program, which is providing incalculable benefits
• The program has increased the amount of information being shared across the state’s criminal-justice community and has improved the data of accuracy being sent, among other benefits

The Impact of Records Management System Technology Trends on Law Enforcement Agencies

In Summary:

• Records management systems (RMS) are the backbone of recordkeeping for law enforcement agencies
• They enable agencies to capture, store, retrieve, analyze, and leverage data and information to support operations from incident and crime data to personnel files and information
• RMS technology has evolved substantially over the last several years
• To meet the demands of law enforcement agencies and the communities they serve, RMS providers have implemented myriad new capabilities

On-Demand Webinar: Trends in RMS Technology and the Transition to NIBRS

Records-management is a cornerstone of effective policing. In today’s data-rich environment, a records-management system (RMS) with robust data-mining capabilities is critical to managing information and maintaining accurate records to keep communities safe. It is also critical for law enforcement agencies to have the ability to effectively share those records and data to support improved crime reporting.

The Lean ECC: A Way to Make ECCs Better at What They Do

In Summary:

• The emergency communications landscape is changing rapidly and emergency communications centers (ECCs) have adapted the way that they handle 911 calls and support emergency responders
• Today, technology and science play a much larger role in the way ECCs operate — resulting in new approaches that are not only effective, but repeatable and scalable
• One such approach, known as the lean ECC, focuses on removing extraneous steps in a center's workflows to help meet national standards 
• This does not mean reducing staff — rather, this approach leverages an ECCs existing resources more efficiently to enhance the quantity and quality of what is being accomplished

On-Demand Webinar: Moving to NIBRS: Preparing Your Agency for Compliance and Options to Consider

In January 2021, the Federal Bureau of Investigation (FBI) will stop collecting Uniform Crime Report (UCR) summary data and only collect data through the National Incident-Based Reporting System (NIBRS). There are many questions, both technical and operational, about how agencies can meet the compliance deadline, especially when it comes to the challenges of report validation, personnel training and developing new, effective workflows.

During this session, Mission Critical Partners discusses the following:

Episode 3: How 911 Can Thrive During and Beyond the COVID-19 Pandemic; Protecting Future 911 Resilience

MCP's informational podcast series features the firm’s subject-matter experts and other industry leaders exploring a wide range of timely topics pertaining to mission-critical communications.

The MCP Podcast Network, created by Mission Critical Partners, recently launched a three-part series entitled, “How the 911 Community Can Thrive During and Beyond the COVID-19 Pandemic.” This episode explores how an emergency communications center (ECC) leader's mindset and skillsets can protect future 911 resilience.

An edited transcript is available below.

Panelists include:

• Heather McGaffin, an MCP project manager. Prior to joining MCP, McGaffin was assistant chief of communications for Calvert County, Maryland, Department of Public Safety. 
• Jim Marshall, cofounder and director of the 911 Training Institute. Marshall is co-editor of The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. 
• The episode is moderated by Glenn Bischoff, MCP content specialist and former editor of Urgent Communications and Fire Chief magazines.

The NIBRS Deadline Is Fast Approaching—Here's What You Should Be Doing

In Summary:

• Law-enforcement agencies nationwide are grappling with their migrations to the National Incident-Based Reporting System (NIBRS), an initiative to intended to improve the accuracy, timeliness and transparency of the nation's crime statistics, which could be used to help identify crime patterns and trends, and ultimately, prevent crime.
• Numerous challenges stand in the way of NIBRS compliance, and some agencies are at risk of not meeting the January 2021 deadline.
• This whitepaper identifies the benefits of the migration and explores tactics that could help them meet the deadline.

NIBRS is expected to foster greater consistency in the data that is being collected for each incident that occurs because it has defined standard ways of describing an incidentand collecting the data, so that apples-to-apples comparisons can be made at the national level. There are several challenges that exist for law enforcement agencies, including the need to retool their RMS to comply with the new rules that have been established, cost, and organizational change. This whitepaper discusses the following: