In Summary:

• A CAD2CAD initiative within the National Capital Region (NCR) had been successful in reducing response times, a lack of governance structure and no rules or regulations regarding growth kept the model from being sustainable long term.
• MCP helped the participating agencies lay out a detailed plan for the program's future.
• Today, the CAD2CAD program sees continued success following MCP's recommendations.

Overview and Agency Challenge

Participants in the National Capital Region CAD2CAD initiative include the City of Alexandria, Arlington County, Fairfax County, Loudoun County and the Metropolitan Washington Airports Authority (MWAA), which consists of Dulles International Airport, Reagan National Airport and the Dulles Toll Road. They looked to expand the CAD2CAD initiative and establish a clear vision and governance structure, as well as determine how to make the model sustainable long-term.

How Mission Critical Partners Helped

The agencies partnered with Mission Critical Partners to assess the current setup and develop a strategic plan that identified a 10-year outlook for managing and expanding CAD2CAD capabilities in the Northern Capital Region.

The Results

While CAD2CAD was already helping the participating agencies in the NCR vastly improve response times, the strategic plan laid out by MCP provided them with a plan and the tools to develop the structure needed for continued success.

“While we had been successful with our CAD2CAD efforts on a smaller level, we knew that if we intended to grow and expand the program, we would need to identify regulations and processes for doing so,” said Roy Oliver, Fairfax County. “MCP’s support has given us the roadmap for continued success and we’re working hard to implement their recommendations over time.”