In 2018, Charleston County Consolidated 911 Center, Mission Critical Partners, RapidSOS, and RapidDeploy led a pilot project completed in September that tested the use of social media data in emergency response along with collaborators from the Penn State University.

During this on-demand webinar, program participants, along with moderator Glenn Bischoff, former editor from Urgent Communications, will discuss the program during a live, panel-style event. The major takeaways from the pilot program will be discussed as well as the implications for the public safety industry.

Topics of discussion include:

• The why behind the pilot program and the vision in Charleston County
• How social media is impacting emergency response on a broad scale
• How social media was implemented in the Charleston County 911 Center for the pilot
• Lessons learned from the pilot project