MCP Provides Vendor Support Services in Cobb County, GA to Drive Service Excellence and Cost-Savings
In Summary:
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Cobb County, Georgia public safety officials wanted to assure they were paying a fair price for support of their land mobile radio (LMR) system.
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Working alongside MCP, they completed a fair market pricing assessment and data-driven analysis for the LMR system maintenance costs.
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Armed with this information, the partnership was able to negotiate more favorable cost targets, enhanced system performance reports and significant savings on costs.
Overview and Agency Challenge
Looking to lower expenses without sacrificing support, Cobb County, Georgia, began exploring the possibilities of renegotiating their Project 25 (P25) land mobile radio system maintenance agreement with the vendor. They wanted to better understand the services, terms and conditions, and the associated costs included with the maintenance contract. With limited knowledge of how their fees compared to similar-sized systems in the public safety sector, they sought assurance they were paying a fair price for the support provided.