MCP Insights

Client Success Story: Memphis Police and 911 Communications Enjoy a Remarkable Rebirth

Challenge With the third-highest homicide rate amongst the 50 largest cities, it’s easy to see that the ...
October 21, 2019

New Legislation Will Have Significant Impact on Public Safety Communications in Florida

The State of Florida recently enacted legislation that has considerable implications for public safety ...
October 10, 2019

Proposed Three-Digit Suicide-Prevention ‘Lifeline’ Will Benefit Public Safety Communications

About a decade ago, I received a call that no one wants to get—a beloved family member had committed suicide. ...
September 26, 2019

Understanding What is Good in Public Safety Communications Networks

A key component of effective emergency response is the ability for first responders to communicate with each ...
September 20, 2019

Implementing a Fresh Approach to Overcoming PSAP Staffing Challenges

In our first webinar event of 2019, our subject-matter experts discussed the trends to watch in the coming ...
September 10, 2019

Google and Apple and Text-to-911: Let's Keep the Faith

Few things are as maddening as when a software release is issued and almost immediately the developer is ...
September 6, 2019

DOT and DOC Grants Will Give 911 A Much-Needed Boost

Last week, the U.S. Department of Transportation (DOT) and the U.S. Department of Commerce (DOC) took the ...
August 16, 2019

How Public Safety Agencies are Navigating Change and Accelerating Progress

MCP’s Model for Advancing Public Safety is Helping Agencies Build a Blueprint for Today and What They Can ...
August 8, 2019

APCO Preview: This Year's Hot Topic Will Be the Growing Cybersecurity Threat

During the decade that I covered the public safety communications sector for Urgent Communications magazine, ...
July 31, 2019

CASE STUDY: Supporting the National Capital Region's CAD2CAD Initiative

Background Real-time, effective, interoperable data-sharing is essential for supporting emergency response ...
July 19, 2019

Three Tips for Navigating Public Safety Vendor Consolidations

Vendor consolidations happen all the time across all business sectors, for a variety of reasons. Sometimes it ...
July 10, 2019

The Five Biggest Takeaways from This Year’s NENA Conference

If you didn’t travel to Orlando last week for the annual National Emergency Number Association (NENA) ...
June 28, 2019