The Mission-Critical Resource Center

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On-Demand Webinar: A Panel Discussion on 911 Crisis Preparedness Planning

In this on-demand session, MCP and regional and state-level 911 directors to learn best practices for mitigating major 911 service interruptions, including:

  • Continuity-of-operations planning (COOP) at state and regional levels
  • The importance of a crisis preparedness plan
  • The use of tabletop exercises to assess the organization’s preparedness

On-Demand Webinar: The Biggest Public Safety Trends That Will Impact Public Safety in 2021

The year 2020 was fraught with challenges and their effects will be long-lasting. Now, 2021 has arrived with a “new normal,” but also with tremendous opportunities to improve emergency response. In this on-demand webinar, we highlight the trends that we predict will shape the new normal and public safety’s future.

On-Demand Webinar: Trends in RMS Technology and the Transition to NIBRS

Records-management is a cornerstone of effective policing. In today’s data-rich environment, a records-management system (RMS) with robust data-mining capabilities is critical to managing information and maintaining accurate records to keep communities safe. It is also critical for law enforcement agencies to have the ability to effectively share those records and data to support improved crime reporting.

On-Demand Webinar: Moving to NIBRS: Preparing Your Agency for Compliance and Options to Consider

In January 2021, the Federal Bureau of Investigation (FBI) will stop collecting Uniform Crime Report (UCR) summary data and only collect data through the National Incident-Based Reporting System (NIBRS). There are many questions, both technical and operational, about how agencies can meet the compliance deadline, especially when it comes to the challenges of report validation, personnel training and developing new, effective workflows.

During this session, Mission Critical Partners discusses the following:

Panel Discussion: Developing, Operationalizing, and Maintaining Your NG911 Strategic Plan

In this on-demand session from Mission Critical Partners' virtual Conference for Advancing Public Safety, panelists the Tennessee Emergency Communications Board and the State of Arizona, join MCP's Jackie Mines and Molly Falls to discuss the critical elements of your next generation 911 (NG911) strategic plan and the best practices for bringing your plan to life. 

Vendor Roundtable: How Does the FCC’s 6 GHz Ruling Impact Public Safety Communications?

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from members of the microwave vendor community as they share their thoughts on the future of public safety microwave systems in light of the FCC’s recent 6 GHz ruling.

Use the form below to download the on-demand webinar.

Current and Future State of Cybersecurity in Public Safety Panel Discussion

In this on-demand webinar from Mission Critical Partners' virtual Conference for Advancing Public Safety hosted in June, hear from government leaders who have lived through an attack, as well as from public safety agency leaders who are taking aggressive steps to prevent attacks during an engaging panel discussion moderated by Glenn Bischoff.

Use the form below to download the on-demand webinar.

On-Demand Webinar: How to Prioritize Your Cyberrisk Prevention Efforts During COVID-19

The number of cybersecurity offerings available for government agencies to implement are increasing in quantity and complexity. Many of the solutions available in today’s market come with a considerable price tag. Prevention solutions range from password policies, centralized ID management, multi-factor authentication, penetration testing, and more. During this webinar, we’ll outline some of the tools, utilities and service you should consider deploying, especially during a time such as COVID-19 where security is more vulnerable.

On-Demand Webinar: COVID-19: Maintaining Operations Remotely

Today’s public safety answering points (PSAPs) and emergency communications centers (ECCs) play a critical role in communities during normal times, but in times of crisis, their role becomes even more important. As the COVID-19 pandemic continues its spread across the country, having a plan in place to support remote work for call takers and dispatchers to ensure ongoing operations is imperative. 

On-Demand Webinar: COVID-19: Public Safety Leaders Roundtable

Listen to public safety leaders on how their organizations are responding to COVID-19. Discussion topics include continuity of operations planning, lessons learned, workforce optimization considerations, and communications strategies. An audience Q&A will also be included.

Guest speakers include:

  • Scott Brillman, Captain, 911 Director, City of Baltimore
  • Jim Lake, Director, Charleston County Consolidated Dispatch Center, SC
  • Tyrell Morris, Executive Director, Orleans Parish Communications District, LA
  • Chuck Spalding, NG9-1-1 Director, Palm Beach County, FL
  • Christy Williams, Director, North Central Texas 9-1-1, TX
  • Moderator: Glenn Bischoff, Content Writer, Mission Critical Partners

On-Demand Webinar: COVID-19: Actionable Ideas to Help Your ECC Sustain Operations


The Coronavirus (COVID-19) has now reached a pandemic state with dozens more cases and states affected each day. How prepared is your ECC for this critical outbreak, specifically related to operations, technology and Continuity of Operations (COOP) and disaster recovery (DR) planning? In this 45-minute presentation, MCP subject-matter experts share insights on technology, operations and policies pertinent to ECC operations during a pandemic outbreak and actionable solutions ECC staff can implement immediately, as well as preparations for future pandemics.

On-Demand Webinar: Strategic Planning for Public Safety Agencies

In today’s evolving emergency communications environment, public safety agencies are often expected to do more with fewer resources–smaller budgets and fewer people. This reality means that strategic planning, and determining how best to leverage the available resources, is more crucial than ever before. In this webinar, MCP subject-matter experts Chris Kelly and Bonnie Maney discuss the benefits of strategic planning for public safety agencies and different approaches to development.